Koons Collision Center / Raspeburg, Maryland

The FitzWay is a term developed by Fitzgerald Auto Mall that defines our business philosophy and acts as a guideline for the way we treat our customers. At Fitzgerald Auto Malls, every one of our associates believes in treating our customers the way they would want to be treated?ˆ¦with honesty, respect, and dignity, that?ˆ™s the FitzWay. Customers have told us is it?ˆ™s important to treat them with honesty and respect, and to deal in good faith. Our customers also want to receive a high level of attentive customer service at every level of our operation.?  We?ˆ™ve taken those messages and requests and incorporated them into every aspect of our business and call it the ?ˆ?FitzWay?ˆ?, our unique way of doing business?ˆ¦from our handling of customer phone calls to showroom visits to servicing vehicles to handling a customer?ˆ™s questions and requests.

? In 1966 Jack Fitzgerald founded Fitzgerald`s Colonial Dodge in North Bethesda, Maryland. From the beginning the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer friendly sales and service environment possible. Today, Fitzgerald Auto Malls represents over twenty brands at nine Auto Mall locations and that same guiding principal continues.

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