Freedom Dodge Chrysler Jeep / Winchester, Kentucky

Rating: ★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 1560 E New Circle Rd, Winchester

Postal code: 40509

Phone: (859) 268-3000

Stick With The Specialists

Freedom Lexington is a vehicle dealership located in Lexington, Ky. The dealership provides new vehicles manufactured by Dodge, Chrysler and Jeep. Its Dodge models include Neon, Stratus, Durango, Caravan and Ram. The new Jeep models provided by the dealership consists of Liberty, Wrangler and Grand Cherokee. Chrysler models offered at Freedom include Crossfire, PT Cruiser, Sebring, 300, Pacifica and Town & Country. The Freedom Pre-Owned Superstore sells used trucks, cars and vans from a variety of manufacturers. At Freedom s service department, car owners can check recommended maintenance, set a service appointment, check on their vehicles or just get answers to service-related questions.

Reviews:

They do not stand behind their cars. They don`t honor warranty. If you have problem service manager will yell, throw papers and blame customer for problem, that couldn`t possibly be a driver caused problem. Do not do business with this dealership.

Sandy M. / 10/3/2013

Do not purchase a vehicle from this establishment. Service department and assistant managers will not follow-through with their promises, phone calls and messages go unanswered, and there is no commitment to customer satisfaction.l

debra.addisonburch / 6/16/2013

BUYER BEWARE!!!!!!!! I wish I ...

BUYER BEWARE!!!!!!!! I wish I could have a negative zero for his dealership. BUYER BEWARE!!!!!!!!!. I recently purchased a 2006 car and the first day I drove the car off the lot after the purchase I begin to hear a strange noise that I think is a tire problem, not a big problem right? So I thought, I call my sales person and describe the noise and simply ask do you mind if I brought the car in and have the service d... view moreepartment take a look at the car. I did not ask for any repair work but only to "PLEASE HAVE THE SERVICE DEPARTMENT TAKE A LOOK AT THE CAR" . I only needed a service tech. to listen and and let me know if there is a problem, I did not ask for any repair only to listen to the sound coming for the car. My sale person calls me back and states the the car was sent through the service dept and no problems were found and if the brakes were bad the brakes would have been replaced prior to the sale and there is nothing he or the dealership could do. I remind everyone again reading this review that my request was less than 24 hours of driving off the lot and all I wanted was a service person to listen to the noise that I thought was a tire problem . During any conversations with my sales person I never, never once ask about my brakes only to listen to the sound the car was making The sale person explains I am only the messenger. What in the hell does that mean customer "YOU" that Freedom Dodge has a service department that will not support YOU the customer with a simple request? I still like the car the I purchased but I feel that the dealership won`t and will not support "YOU" the customer after the sale. Service to me is the corner stone of a successful dealership and this dealership lacks the support to "YOU" the customer. I will have the car checked and repaired if needed but not for the group.

BMarksbury / 2/26/2012

BUY BEWARE

BUYER BEWARE!!!!!!!! I wish I could have a negative zero for his dealership. BUYER BEWARE!!!!!!!!!. I recently purchased a 2006 car and the first day I drove the car off the lot after the purchase I begin to hear a strange noise that I think is a tire problem, not a big problem right? So I thought, I call my sales person and describe the noise and simply ask do you mind if I brought the car in and have the service de... view morepartment take a look at the car. I did not ask for any repair work but only to ""PLEASE HAVE THE SERVICE DEPARTMENT TAKE A LOOK AT THE CAR"" . I only needed a service tech. to listen and and let me know if there is a problem, I did not ask for any repair only to listen to the sound coming for the car. My sale person calls me back and states the the car was sent through the service dept and no problems were found and if the brakes were bad the brakes would have been replaced prior to the sale and there is nothing he or the dealership could do. I remind everyone again reading this review that my request was less than 24 hours of driving off the lot and all I wanted was a service person to listen to the noise that I thought was a tire problem . During any conversations with my sales person I never, never once ask about my brakes only to listen to the sound the car was making The sale person explains I am only the messenger. What in the hell does that mean customer ""YOU"" that Freedom Dodge has a service department that will not support YOU the customer with a simple request? I still like the car the I purchased but I feel that the dealership won`t and will not support ""YOU"" the customer after the sale. Service to me is the corner stone of a successful dealership and this dealership lacks the support to ""YOU"" the customer. I will have the car checked and repaired if needed but not form the group.

bmarksbury / 2/25/2012

STAY AWAY FROM THIS PLACE!!!!!

JUST CALLED TO ASK SOME QUESTIONS ABOUT WHAT CARS THEY HAD ON THEIR LOTS. THEY DID THEIR BEST TO NOT GIVE ME A STRAIGHT ANSWER SO I HUNG UP. THEY THEN CALLED ME REPEATLY FOR DAYS TO TRY TO GET ME TO BUY A CAR. VERY PUSHY AND A TYPICAL CAR DEALER. I WOULD STAY AWAY IF I WERE YOU.

puckthis / 7/25/2010

bad place

This was the worse buying experience I have ever had. Will not return. Cerified vehicle my but. It need brakes tires and an oil change. The vehicle was in the shop three times in less than six months. Do not like dodges. ZERO stars

gcwilson / 10/13/2009