Honda of Kirkland / Duvall, Washington

Rating: ★★

Auto Repair & Service, New Car Dealers

Address: 12420 NE 85th St, Duvall

Postal code: 98033

Phone: (888) 288-3580

The State`s Newest and Largest Dealer of Used Truck Parts

We are the largest processor of vehicles in the state of Washington. We process over 80 vehicles everyday so our inventory is updated constantly. Are you looking for a great deal on auto parts? Budget Truck Wrecking can help you today. We buy old cars and sell used cars and parts. There is a warranty on parts. Our knowledgeable staff is ready to serve you. Budget Truck Wrecking has parts for all models of trucks and cars including European and American. We offer a 30-day warranty on certain parts. There are no warranties on electrical parts. We offer free delivery within a 25-mile radius. Further deliveries require a fee. Place your order and we will deliver it within the same day most of the time. Our prices are very reasonable. Please call us today for more information.

Reviews:

Honda of Kirkland has the gold standard for service advisors

I just wanted to comment on the exceptional service I received from James Minchew when I brought my 2009 Civic in for an oil change. The mechanics discovered my front and rear brake pads were low and James recommended I replace them, if not Friday, before our wet winter weather sets in. No pressure, no sense of up-selling. I can?t tell you how much I appreciated that. Of course, I opted to replace them that day. J... view moreames is the gold standard for service advisors.

PLaughlin / 8/28/2011

You don`t need GAP to get financed!

I went into Honda of Kirkland on 10/17 to look at a used Xterra. Dion knew I was coming and had the car waiting for me. Overall my experience with Dion was good. I wasn`t able to get the price down at all but hey that`s his job. I had recently filed for bankruptcy and he told me there was some type of fee they had to pay that was between $100-$200 to try and get me financed so he couldn`t take it off the price, that ... view moremay have been a little white lie but still overall I give Dion an A- he only gets a - simply because I`m not convinced about that ""special"" fee but still a very nice person.
Then I was off to financing, this is where it gets good. My wife was with me and when we first sat down with Deborah and I argued with her about the extended warranty and GAP insurance. We were told we could not get financed without them. I then told her there was no way I was going to pay an additional $2700 for the warranty and $800 for the GAP. She then agreed to take off the warranty but insisted we leave the GAP on to get the best interest rate. In my naivety I agreed. We got financed at 5.25% I again asked if we really needed the GAP on there. She said yes the loan was a package deal and the credit union looked at the whole thing, that I should keep it on there and lock in the interest rate and I could take it off in 6 months. I then called the credit union who informed me GAP insurance was not needed and in fact they had their own for $450 if I was interested but did not require me to have it for financing or a lower interest rate. I went back in two days later with my wife to sign the last of the paper work. Deborah wasn`t there so we dealt with Brian in finance, who was very nice. I told him I wanted the GAP taken off that it had nothing to do with getting approved, he agreed with me and promptly took it off. Brian gets an A. Deborah as you can probably guess gets an F. She did find us a great rate which I am thankful for but the way the extra insurance was pushed was unprofessional, unethical and extremely frustrating.
Overall I give Honda of Kirkland a C- I did get a good car at an ok price with a good interest rate but a few very undo stressful days were involved. I don`t think it`s fair for one person to bring a whole company down but a company is responsible for their employees! I wrote this review right after I purchased the vehicle, just waited to post it to make sure financing went through Bottom line, if anyone tells you you need GAP or an extra warranty to get financed IT IS NOT TRUE!!!!

mrmines / 11/9/2010

Used Car Salesmen Fellas

I actually purchased my Honda Pilot from these guys. The car speaks for itself, high qaulity, but the Dealer employees are horrible, made my experience one to regret, probably the worst I`ve ever experienced. The guys all run the typical salesman game, nice, then intimidation. It`s actually very unprofessional after you learn their simple tactics. These guys are jokers. If you know what you`re doing then it`s easy to... view more toy back with them. Research and learn their sales training tactics, so Kirkland Honda cannot rip you off.

Harrybudt / 9/21/2010

A great place to buy an service your car

I have had many experiences with Honda of Kirkland over the years and hope to have any more. They have always been friendly and professional. I can`t imagine buying or servicing my cars anywhere else. I will continue to do business with them and refer my friends and family to them also.

BethK / 2/19/2010

Worst Car Dealer

You shouldn`t buy any car from this dealer!!!!!!! You will get into brouble. They love you to pay extra money on bad conditon cars.

hater555 / 1/27/2008

Bad experience

Questionable sales tactics - we had agreed to a price over the phone, but when we arrived they had changed their mind and insisted that we pay for various extras that we didn`t want, or no deal. They also made us wait for hours for no apparent reason and appeared generally less than professional.

akebsmith / 9/24/2007