Firestone Complete Auto Care / Elizabethtown, Pennsylvania

Rating: ★★★

Auto Repair & Service, Tire Dealers

Address: 1143 Quentin Rd, Elizabethtown

Postal code: 17042

3 Shops, 1 Stop; Maintenance, Repairs and Tires since 1926.

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more.

Reviews:

First of all, I`d like to say ...

First of all, I`d like to say that the guys at the desk were very nice. I was due for an oil change, I did not have an appointment, and they were able to squeeze me in. I did appreciate that.... BUT...... I took my car to the dealership recently to get my inspection done and while I was there I knew I was also up for an oil change. I know some people at the dealership and I know this particular dealership is on... view more the up and up. I had noticed some oil in our driveway but I had not thought much of it because my husband had changed his own oil in his car and on the bike so I figured it was from him working on his car. I was wrong! So the dealership explains to me that (oh and by the way, they did not charge me for this part of the service so I know it wasn`t some ploy for more $ from me) the previous company that changed my oil would not be recommended because they stripped the oil plug and I have been leaking oil. They had to bore the hole and replace it with a new plug. This is not the first time in recent history that a Firestone has done a poor job for me or for someone I know that has caused permanent damage. I know that Firestone can be an economical choice at times, but that doesn`t release them from the responsibility of providing QUALITY service. I used to be able to rely on Firestone, but I know now that this is not a good place to go, deal or no deal. And don`t get me started on the Fruitville Pike location.... I will be writing a letter to Firestone corporate talking about my experiences. If they don`t know, they can`t pass the information down the line to help increase the quality of the service.

Lesdemona / 7/4/2011

bad advice shoddy service low morals.... do not ever see these people.... never again!

i took my car to them after buying it. they gave me a laundry list of what it needed to be safe. they actually wanted to charge me $2300! I believed them but couldnt afford to have the work done. I started saving for the work that was needed and one of my friends suggested i take it somewhere else. I took it to my dads shop and to a shop that one of my friends uses. both of these places told me that i was out... view more and out lied to by firestone. Please, please do not take your car to these people. they are nice to your face and will tell you anything but will cheat you out of your hard earned money

luckylucy1008 / 3/29/2011