Dirty South Custom Sound-Whls / Eastover, North Carolina

Rating: ★★

Automobile Parts & Supplies, Wheels, Automobile Accessories

Address: 1978 Skibo Rd, Eastover

Postal code: 28314

Phone: (910) 860-3278

I took my wife to Dirty South to purchase some new wheels for her car. The salesman (Dave) worked with us and was very courteous and helpful. The wheels she chose had to be ordered which Dave did promptly. Dave talked with his distributor right in front of us so we know the order was conveyed correctly. However, when the order came it was not the ones ordered. Dave Promptly got on phone to straighten out the matte... view morer. In the meantime my wife did not want to wait any longer so we selected a nice set Dirty South had at the shop. Dave bent over backwards to make sure we were satisfied customers. Dave thank you for your hard work and for understanding that if mama is not happy no one is happy:)

Leonardc48 / 8/31/2013

I bought tires and rims from there, paid cash only to find out that one of the rims was warped. Then I had also got a system from there, had it hooked up there too. After one week, I had to take it back because one of the speakers quit working, and now I have had to since then buy a new amp, speakers sounded awful, now they are no good, box was too small, music kept going out, and now have to buy a whole new system b... view moreecause the one I bought from them wasnt worth ****. The name fits , they are DIRTY RIPOFFS.I would never go back to this place and would not recommend it ever!!!!!!

leilabrooks / 12/14/2010

I want to start by thanking everyone at Dirty South Customs in Fayetteville. The girls that work there are very helpful and prompt. They were very busy and they handled every customer in the store professionally and and got them everyones order. Very Organized and clean. They took care of my car got me what I wanted in a timely manner. I am extremely happy with the Customer Service they give. Even the Installers that... view more did my audio, tint, and wheels were very fast and good. My system sounds great, my tint is flawless and I just love my wheels. I get asked everywhere I go who did my car. I tell everyone to go to Dirty South Customs. Thank you again for all your help and making me feel special. I will be coming back for my other cars and tell everyone to come see you guys. Thank you guys again and thank you for making me feel special.

Samantha12557 / 8/22/2010

I had tint put on my 05 impala 2 years ago. I thought it looked good as this was the first tint job i ever had. I sold that car and got a G8 GT and it had wonderful tint. As nice as it was it wasnt NC legal....whole nother story. I had to get the tint removed for inspection. I went to Dirty South as theres not much to choose from in Fayettevlle. It doesnt seem hard to take tint off but i just wasnt in the mood to do... view more it myself. They charged me $100 to remove MOST of the tint....permanently damage driver and passenger door panels....and cut my defrost lines in the top 3/4 of the rear window. Wow thank you so much for your wonderful service i bet i could of paid $200 for that much damage. They dont know how to put tint on...they definently dont know how to take it off. Besides the damage they dont clean up after themselves and they dont clean the windows. They did give me $50 back for the door panels. I didnt know about the defrost till the following week. If they cant do the simple things how could anybody trust them to put wheels and stereos on/in there vehicles.

RobFur / 8/7/2010

Dirty SOuth has been a great company to me. I have enjoyed my experience with them. The ladies at the front desk, helped me out a lot, and now my car looks great. I get a lot of compliments about it. Thank you Dirty SOuth

ShariO / 7/13/2010

I purchase A Center Cap for my rims from dirty south customs.. After I made my purchase the lady told me that they didnt have it in stock. She called down to the main store to C if they carry the cap,well they didnt.I was told that it can be ordered then, . This Was Jan 2010 now it March 2010 and i still dont have the center cap. every week I call this dam store, answer machine full or no answer. went into the store... view more she couldnt even tell me whn she ordered it ,said paper wrk was put up,and she will call me when it get in and still no center cap. I keep calling they don`t even answer the damn phone. but guess wht ,it may not been much money spent but its my money..So i will see you bitchs in court ...I hope this center cap is worth the court cost. yall need to quit fckin with ppl money.dirty south is the best name for this company,dirty motherfckrs

caught up / 3/18/2010

It all began with a purchase of rims and bezel rings from dirty south customs. I purchased the rims on the same day. After I made my purchase the lady told me that they didnt have the bezel rings in stock. She told me that they would call down to the main store to get them. She also told me that they would be overnighted to me. Well as it turns out they didn`t have the bezels in there other store. The next thing I wa... view mores told was that they would be ordered then sent to me on Tuesday, due to a holliday on Monday. Tuesday passed and still no sign of my bezels. Just about every week I would call the store and the rep would tell me, they should be here next week. It has now been ( 3 1/2 months), and still no bezel rings. I don`t even get a curtosey call saying we haven`t forgot about you. I don`t call the store I purchased them from anymore b/c they don`t even answer the damn phone. They have a voice mail machine but they don`t know how to return phone calls. I have called the main store and one of the managers did give me a straight up answer. If it wasn`t for her I would still be siting here thinking my bezels are comeing in. Truth of the matter is the are on back order and they don`t know when they are coming in. I would also like to thank the damn sales representative who gave me the owners WRONG NUMBER! If you are the owner of this establishment and you are reading this you should take our reviews into consideration! All the reviews on this page are about how poor your service is.
FOR EVERYONE ELSE WHO IS THINKING ABOUT VISITING DIRTY SOUTH CUSTOMS, SAVE YOUR TIME AND YOUR MONEY!!!!!! There is a lot more I would like to add about there service, but I think this gets my point across.

marie7 / 11/13/2008

I took a Durango there to have a Box, Sub and Amp added to the factory stereo. The installer was an hour late for my so called appointment. Said the car would be ready the next day, had to leave it over night. Go back next day at 6:30pm and it`s not ready, leave it another night. Finally get the Truck on the 3rd day and the damn radio won`t even turn on. He doesn`t know why and can`t figure it out. Despite it working... view more fine when I dropped it off, they offer no sort of refund or discount since I now have to buy another radio, which I had not budgeted for. So he tries to sell me one of the radios he stocks(of course!!!). I had to go to Best Buy to buy an aftermarket radio. Get it working and the amp cuts out constantly. Call Dirty South and he says bring it in and he`ll tune it. You can imagine the rest. He said the amp isn`t powerful enough for the sub. Funny thing is that it`s the amp that HE recommended!!! I wouldn`t let them touch ANYTHING on my car from here out and I`ve heard many other stories about their shady business practices from a lot of other people. And the girl who was working behind the counter could care less if you had a heart attack and died in front of her........amazing.

rainman750 / 11/8/2008

One word describes them?ˆ¦INCOMPETENT. All I wanted was to get remote start on my truck, but they were too stupid to figure it out. I had to go back four times before I gave up and went somewhere else. The customer service was just as bad. The lady behind the counter would rather talk about her nails to her friend on the phone than pay any attention to me. I?ˆ™ve received better attention from a dead corpse. All th... view moree workers there need to be fired, the business closed down, and the building burned. Here is how my days went. Day 1: I made a 10:00 appointment to have remote start installed. The guy who does the installation (Chase) didn?ˆ™t come in until 11:30. When he finally got there he said he forgot his tools at home and had to go back home to get them. It will take 15 minutes he said. He came back at 12:45. He worked on it for a few hours, but then said he couldn?ˆ™t finish it and to come back the next day at 10:00. Day 2: I got there at 10:00, but, once again, Chase was late. So I waited in the waiting room. Over an hour passed by and he still hasn?ˆ™t shown up. I asked the receptionist behind the counter if he?ˆ™s showing up, and all she said was, ?ˆ?Oh, he?ˆ™s in trouble. He should be here, but he?ˆ™s not.?ˆ? Then she turns back to her friend and starts talking about nails and nonsense. She completely ignores me after that. Day 3: I call up the shop and ask if Chase can finally finish my system. He says, yes, but when I get there he tells me he?ˆ™s too busy and to try again later. What a waste of my time. Day 4: He finally gets a chance to finish it up. He works on it for like 20 minutes and says he doesn?ˆ™t know why, but he can?ˆ™t figure it out. Therefore, he can?ˆ™t finish it and I paid them over $100 for this service. I ask for my money back and they refuse. No refunds they tell me. Especially, if they performed the service for me already. What service? They never completed it. Now here?ˆ™s the worst part. As I hop back in my vehicle, I notice money has been stolen from my truck. Buyer beware. What else can I expect from those lazy people. I finally went to Rhudy?ˆ™s Car Stereo on Murchinsion and they fixed it easily. Dirty South has a reputation for having incompetent workers. None of the installers there are certified. The majority of the people have to go somewhere else to have their systems fixed after Dirty South messes it up. I would rather get an enema than go back to them.

Nicety160 / 11/2/2008

INCOMPETENT. All I wanted was to get remote start on my truck, but they were too stupid to figure it out. I had to go back four times before I went somewhere else. The customer service was just as bad. The lady behind the counter would rather talk about her nails on the phone than pay any attention to me. I?ve received better attention from a dead corpse. All the workers there need to be fired, the business clo... view moresed, and the building burned. Here is how my days went.
Day 1: I made a 10:00 appointment to have remote start installed. The guy who does the installation (Chase) didn?t come in until 11:30. When he finally got there he said he forgot his tools at home and had to go back home to get them. It will take 15 minutes he said. He came back at 12:45. He worked on it for a few hours, but then said he couldn?t finish it and to come back the next day at 10:00.
Day 2: I got there at 10:00, but, again, Chase was late. So I waited in the waiting room for an hour and he still hasn?t shown up. I asked the receptionist if he?s showing up, and she said, ?He should be here, but he?s not.? Then she turns back to her friend and starts talking about nails. She ignores me after that.
Day 3: I call up the shop and ask if Chase can finally finish my system. He says, yes, but when I get there he tells me he?s too busy and to try again later.
Day 4: Finally gets a chance to finish it up. He works on it for 20 minutes and can?t figure it out. Therefore, he can?t finish it and I paid them over $100 for this service. I ask for my money back and they refuse. No refunds. They never completed it. Buyer beware. I finally went to Rhudy?s Car Stereo on Murchinsion and they fixed it easily.

Dirty South has a reputation for having incompetent workers. None of the installers there are certified. The majority of the people have to go somewhere else to have their systems fixed after Dirty South messes it up. I would rather get an enema than go back to them.

Nicety160 / 10/32/2008

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