Greiner Buick GMC / Adelanto, California

Rating: ★★★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 14555 Civic Dr # A, Adelanto

Postal code: 92394

Phone: (760) 245-3451

My Bad Boys Auto Repair

Auto Repair,Muffler,Brakes and Oil Change and many other services

Reviews:

We had a dream car in February, a nightmare in March, now in April with Moe`s help, able to dream again. Customers for life; want everyone to know. Thanks Juergen, DJ, especially Mr. Greiner.

chastity.tamorohead / 4/11/2013

Long Wait for Oil Change/ No Car Wash for Me

I went in on a Tuesday morning at 8am when it was slow to get my oil changed. I was quoted 30 minutes for my service. I waited 2 hours and 20 minutes. While I waited, I noticed that my service person told every other person that they were finishing up their vehicle and that it was in being washed for them. Every other person who waited with me, received their vehicle washed by the service department, except for me. ... view more I have lived in the High Desert area for 30 years and can tell you that not once has this establishment ever washed my vehicle for me. There must be some standard criteria they go by in offering to wash vehicles, perhaps you need to be old, white, and appear to have money, before they will wash your vehicle for you. They have never washed my vehicle, but seeing the others have theirs washed was extremely hurtful and insulting to me, especially after waiting nearly 2 and a half hours to get my oil changed. And believe me, my vehicle could have used a washing. They give you a receipt when you check in that you are supposed to be able to get a free drink with, while you wait. I was not able to get a free drink, as I cannot drink soft drinks or coffee due to ulcers. I asked for tea, but they said a tea bag was not included as being in their free drink offer and that I would have to purchase the cup of tea. They no longer have a computer with internet acess for customers who are waiting on their vehicles. I could go into more detail about what occurred here, but I don`t know if I am able to list names and specific circumstances, so I will just say that I am insulted and extremely annoyed that I waited for 2 hours and 20 minutes for my vehicle to its oil changed on a non- busy morning. And, by the way, I was not told my vehicle was ready, I had to look into it and inquire about it myself. If I hadn`t of done that, I would still be sitting there.

grandmastapj / 9/15/2010