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Auto blog
Aston or Bust? Maybach's fate to be decided next month
Mon, 13 Jun 20112011 Maybach 62 - Click above for high-res image gallery
What will become of Maybach? That question has been rattling around the halls of Daimler headquarters in Stuttgart for some time now. But all questions will be answered, and answered soon: according to reports, the German automaker is currently evaluating prototypes and propositions for its top-end marque, and will make its decision next month.
So, what are the options? On the one hand, Daimler could kill the Maybach brand altogether. It was a notion ill conceived and even more poorly executed, taking an old platform and building a new flagship atop it. In that way, it was sort of like the Chrysler Crossfire, only far more costly to both the buyer and manufacturer. On the other hand, Daimler could opt for the long-time-coming proposition of contracting the production (and possibly much of the development) of a new generation of Maybachs to Aston Martin.
Mercedes dealers authorized to spend $2,500 on perks for S-Class customers
Mon, 02 Dec 2013If you drop $100,000 on a luxury sedan, it seems only reasonable to receive some preferential treatment at the dealership you purchased from. After all, that price isn't just for the car - you're paying for the brand and all the cachet that entails. For Mercedes-Benz, those benefits have apparently been lacking relative to the German brand's luxury competitors.
That's set to change, though, as Automotive News reports that the German brand is placing a much greater emphasis on keeping its customers happy and loyal with its MB Select program. Starting with the new S-Class and spreading to the CLA-Class (and eventually beyond), dealers are being given money - up to $2,500 in the case of the flagship sedan - just to improve the customer experience.
We agree, improving the "customer experience" is quite a vague term, so it's nice that Mercedes USA's CEO, Steve Cannon, offered up some examples to AN at the LA Auto Show. For example, a customer couldn't fit his sunglasses into the overhead compartment. "So we bought him a pair of Ray-Ban sunglasses that fit because of their shape," Cannon said.
Korean man destroys Mercedes S63 to protest poor customer service
Tue, Sep 15 2015Talk about cutting off your nose to spite your face. This South Korean owner was apparently quite dissatisfied with the customer service from the dealer for his Mercedes-Benz S63 AMG. For some reason, the best solution that he came up with was parking the luxury sedan outside the store and beating the Mercedes mercilessly with a golf club. Whatever the problem was, this definitely didn't help. According to a translation of Almuraba, the owner in the clip was upset because the dealer refused to pickup and replace his car. We suspect there's likely more to the story than just that, but you're no going to get it from this video. Instead, watch as a man systematically puts dozens of divots into the S-Class and breaks every light he can find. The damage looks way too severe to just buff out, but once all the glass is replaced, at least the next owner wouldn't need to worry about dings (or large holes).






















