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Volkswagen CrossBlue Coupe is a green fun-machine we want to drive

Think back to January's Detroit Auto Show. Those of you that are fans of the Volkswagen brand, impressed with green technology or simply fall into the "diesel geek" category, will almost certainly remember VW's CrossBlue concept with its diesel/electric hybrid powertrain, seating for seven, and somewhat awkward crossover styling. It was an impressive piece of future tech, to be sure, though it left something to be desired in the, well, desirability department.
Here in Shanghai, VW has brought along a CrossBlue Coupe concept that would seem to include most of the goodness of the original, but flavored with more sport and style this time around.
The CrossBlue Coupe makes use of the same electric drive components as the larger three-row concept: two electric motors (front and rear) powered by a 9.8-kWh lithium-ion battery. However, where the original concept made use of a TDI four-cylinder, the Coupe substitutes a 295-horsepower, direct-injection, gasoline-burning V6.

J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Volkswagen Golf Wagon caught completely uncovered

Without a lot of information to go with them, our camera-toting spies have captured some new images of a Volkswagen Golf wagon variant that is almost completely undisguised. In fact, the one piece of camouflage on the tidy wagon would probably have gone unnoticed to most casual viewers. Look closely at the rear three-quarter view of the car and you'll notice that the apparent taillight clusters are actually fakes - the outline of the real units is faintly visible behind the blue bodywork and the sticker-like fake taillights.
It's a good guess then, that this Golf wagon (called a Golf Kombi by our spy photographer) is a prototype that's pretty far along in the development cycle for Volkswagen. We can't be sure what impact this will have on the company's small wagon offering here in the US, but we'd be pretty surprised if something very like this didn't end up as the next Jetta SportWagen. We might well have more information on that front, after we visit Geneva next week.