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Porsche 911 Carrera 4S named Motor Trend Best Driver's Car [w/video]

Motor Trend has named the 2013 Porsche 911 Carrera 4S its best driver's car for 2013. The annual
competition for the title included some of the best performance cars that have gone on sale in the past year. The new C4S follows the 2012 Best Driver's Car award winner, a two-wheel-drive Carrera S.
Determining the winner of the coveted title isn't easy. Each vehicle is pushed through Motor Trend's normal battery of instrumented tests. Editors then spend time with each car over a 500-mile tour of mixed conditions before a final batch of testing at Mazda Raceway Laguna Seca, with pro racer Randy Pobst at the wheel.

Car owners getting more irritated with their repair experiences, study says

The J.D. Power U.S. Customer Service Index Study (CSI) is a barometer of a vehicle owner's happiness with the service experience. While it wasn't all bad in the 2023 study, the overall owner satisfaction score dropped. This year's tally of 846 out of 1,000 is two points down from 2022, the 43-year-old study's first decline in more than 28 years, and one point down from 2021. However, the overall score remains well up from the pre-pandemic scores of 821 in 2018 and 837 in 2020. The study claims the stumbling block is the horde of BEV launches. The flood into the new energy space has created a recall rate among EVs that's more than double the rate for ICE vehicles. Furthermore, dealership service department knowledge of EVs isn't on par with internal combustion engine expertise, leaving EV owners less satisfied with service advisors compared to ICE owners. Chris Sutton, VP of automotive retail at J.D. Power, said, "As training programs for service advisors and technicians evolve, EV service quality and customer experience must address both the vehicle and the unique customer needs. The EV segment has the potential to spur massive convenience improvements in how customers service their vehicles — but weÂ’re not seeing the benefits yet." Matters are slightly worse for all owners, though, with labor and parts shortages contributing to longer wait times for service appointments. The CSI study surveys owners and lessees of one- to three-year-old vehicles to gauge their happiness with service at franchised dealer or aftermarket service facilities for maintenance or repair work. The criteria in order of importance are service quality (32%); service advisor (19%); vehicle pick-up (19%); service facility (15%); and service initiation (15%). Lexus retains the top spot for luxury brands, giving it three wins in four years. The Japanese automaker won in 2020 as well, its run interrupted by Porsche in 2021. Cadillac, Infiniti and Acura complete the luxury top 5.  For mass-market cars, Mitsubishi wins again after a victory in 2021 and falling to fourth last year. It's followed by Mazda, Buick, Subaru and Mini.  Considering the different service needs and service experience of different body styles, the study has broken results out by segment for the first time. Lexus earned a second victory thanks to winning the premium SUV segment, and Mitsubishi earned a second victory by winning the mass-market SUV/minivan category.

2014 Porsche Panamera Diesel is something to torque about

Porsche has been in the business of slaying sacred cows for the better part of a decade, from venturing into the SUV space with the Cayenne to the four-door realm with its Panamera hatchback. And if those vehicles didn't leave brand purists apoplectic enough, Porsche has been adding diesel and hybrid power to its portfolio, thought to this point, neither alt-fuel motivator has made its way into the brand's sports car lineup.
Today's Frankfurt Motor Show effectively marks the second-generation of diesel power in the Panamera, and this updated 3.0-liter V6 features 300 horsepower (50 ponies more than last year) and a whopping 479 pound-feet of torque, available from 2,500 rpm. That power is achieved with a new higher-pressure, water-cooled turbo and redesigned engine internals that include a new crankshaft and pistons. The newfound increase is said to raise top speed to 161 miles per hour from 152, and drop the car's 0-62 mph time from 6.8 seconds down to 6.0. It also figures to be a better handler, with a new torque-vectoring rear differential borrowed from its gas-powered brethren and a reworked transmission for crisper shifts. The suspension has also been retuned, along with the updated 2014 visuals first revealed at April's Shanghai Motor Show.
No word yet on the North American sales prospects of this diesel Panamera, but we imagine that depends in part on how well the Cayenne diesel is selling.