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Willey Ford / Centerville, Utah

Rating: ★★
14 years in Business
Auto Repair & Service, New Car Dealers, Used Car Dealers
Address: 1800 S Main St, Centerville
Postal code: 84010
Phone: (801) 335-9053

Right price. Right now.

"Willey Ford Lincoln Mercury serving Bountiful, Salt Lake City, West Valley City, Ogden, and Layton is proud to be an automotive leader in our community. Since opening our doors, Willey FLM has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase.Whether you are in the market to purchase a new Ford, a used/pre-owned vehicle, or if you need financing options, we`ll help you find a car loan that works for you! Even if you have bad credit or are a first time car buyer, you can trust that Willey FLM will get you into the automobile of your choice.Willey FLM`s professionally managed Parts and Service Departments are open extended hours to accommodate our customers` busy schedules and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at 1-866-867-8389 if you have any questions."

Categories:
Tire Dealers, New Car Dealers, Used Car Dealers, Automobile Racing & Sports Cars, Brake Repair, Battery Supplies, Towing, Auto Repair & Service, Auto Oil & Lube
Payment:
discover, master card, visa, amex, financing available, cash, check, debit
Services/Product offered:
Air Conditioning
Auto Brake Repair
Auto Tire Repairs
Bank Checks
Batteries
Brakes
Car Alignment
Car Electrical
Car Suspension
Clutch Service
Clutches
Courtesy Vehicle
Domestic Auto Parts
Electrical
Engine Service
Engines
Foreign Auto Parts
Fuel System
Fuel System Service
Hybrids and Alternative Fuel Vehicles
Muffler Service
Mufflers
New Auto Parts
Oil and Lube Service
Radiator Repairs
Radiators
SUVs
Sports Cars
Supplies
Tires
Towing
Transmission Repairs
Transmissions
Tune-Up
Vehicle Inspection
Warranties
Wheels
Open hours:
Mon - Fri 9:00 am - 8:00 pmSat 9:00 am - 7:00 pmSun Closed
Brands:
Ford, Lincoln, Mercury
Languages:
English

Reviews:

I purchased a car from Willey ...
Excessive Dealer Charges. I purchased a car from Willey Ford in March. The only negative experience I had was when it came time to pay for the car. The final bill included a $ 274 documentation fee and a $ 287 fee for something called data dots - both of which were added on to the price before taxes, but not included in the estimate I was given at the time of order. If I had it to do over, I`d make them sig... view moren an agreement showing all fees they plan on charging before taxes at the time of order. If they won`t do it, I`d go somewhere else.
SBinHuntsville / 7/20/2013

Worst experience ever!!!
I did my research, knew exactly what I wanted, unfortunately these imps had it.. We bought our car at night when everyone was "just so tired..." So tired they forgot half put paperwork, wouldn`t return any of our phone calls, finally had to have the service dept. track down our salesman, who was pretty nice, but the finance guy was a major jerk. Please spend a little more and get amazing service at Henry Da... view morey Ford. I`ve bought from three different ford dealerships in Utah now, and Henry Day has by far been the best..
annalee.ellis / 7/3/2013

Look, this has been the worst car buying experience that I have ever had. I bought a used car. I came in on a Saturday they asked me to come and finish up the paperwork on Monday and that would give them a chance to detail the car and do emissions. I showed up Monday and guess what? Not detailed the salesman has someone run it through a car wash really quick but there were still bugs everywhere. If that were it I wou... view moreld be fine. They called me a week later saying that they had forgotten to do the emissions and asked if I could bring it back in. I figured I was going in to get the headlights done anyway and it needed to be done so sure why not. I live more than an hour away, have driven up there 4 separate times (8hours total drive time not including gas) to do the emissions, they scratched my car without fully fixing it, wasted days of my time, made me miss work because they couldn`t give me the loner they promised and they cant even bring me the plates like they promised. I said that I couldn`t because I had work and I had already missed work earlier that week on their account. they offer to overnight it to me. I reluctantly agree because at this point I really have no choice. well Today is Tuesday, still no plates, and I got followed home to my apartment by a police officer last night because I had expired plates and he told me not to drive it again until I got them. Well I work 6 miles away with no other so I have little choice. Bottom line. Willey Ford is terrible, I wouldn`t suggest them to anyone. It`s worth paying a little more even to go somewhere else where they will treat their customers well. We have bought other cars from them over the years, but this will be the last. They always used to seem like a good, family-owned dealership, but if I were them I would be embarrassed to have my last name on it the way it operates now. What a pity.
EMDJ1T / 6/26/2013

Service very unprofessional
Last week I was told to bring my truck in this week to have something fixed. When I went in I planned on taking the shuttle home, but was told it would only be a half an hour so decided to wait. After patiently waiting for about an hour and forty five minutes, I went to check on progress and was told my car would be right out. Ten minutes later I was told that they didnt have the part they needed( and so they had not... view more even started to work on it!!!) and they sent someone to Salt Lake to pick it up. Half hour tops I was told, so I waited. After another 40 mins, I went to the service manager to let him know about my experience and was met with a grumpy, " I could care less" attitude. He sent the service guy back out to give me a report, which consisted of him coming out and with attitude and spite telling me " they`re working on it!!!" they were neither apologetic nor kind about their mistakes. In fact, they were rude and acted as if I was unreasonable for being frustrated that I almost waited 3 hours for something that was supposed to take half an hour just because they didn`t realize for half of the time that they didn`t even have the part- and that was after they told me they had it and I should come in! I spoke with the GM and he was kind and apoplectic, but the service team was terrible. I would never reccomend them.
mj429 / 7/26/2012

You won`t regret it-
I live about two hours away from Bountiful and I am so happy I bought my Ford Fusion from them! I am thoroughly satisfied with my purchase at Willey Ford! I have never had a better time buying a car! My salesman was patient, helpful, and most of all fun to work with! Go to Willey Ford - You won`t regret it!
Chelsean / 2/24/2009

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