Jiffy Lube / Pasadena, Texas

Rating: ★★★★

Auto Repair & Service, Auto Oil & Lube, Wheels-Aligning & Balancing

Address: 2001 S Shepherd Dr, Pasadena

Postal code: 77019

Phone: (713) 526-1090

Quality Automotive Parts, Service and Repairs.

We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.

Reviews:

LIGHTNING FAST INSPECTION!

I feel so compelled to write. Just had to tell you how happy I am with this Jiffy Lube. I`ve been putting off my state inspection. I hate waiting and spending time on this. I finally go to it today, but only had an hour to do it (I was on my work break). By the time I sat down to play a game of Angry Birds (yeah, I know, I`m a kid at heart) they were done! Not only that, they pulled my car up to the front door l... view moreike I just spent a million bucks there! (Which I did not). The guy who worked on my car was so sweet. Even admired my Das Auto. :) The owner-I believe-was super kind and terribly friendly. Made my day quite frankly! Thanks guys, I`ll be back!

missdiva96 / 2/3/2012

Always great experiences

I have had wonderful experiences here when I bring my car in for inspections. All of the employees work very hard, minimizing wait time even on weekends. The owner (I think) is very helpful and informative. What I also find nice is that the employees, not just the owner, really want to build relationships - which goes above and beyond the type of service I would have expected. Comfortable waiting room, convenient loc... view moreation, and eager, friendly employees = five stars!

houston4485 / 10/9/2011

Beware - Unethical practices.

On two separate occassions over the last year I have tried to get state inspections only to find out ""their machine is down"". Today, I needed an inspection and an oil change (I was looking for one-stop shopping). When I said I needed an inspection first, the reply was ""Oh, you only need an inspection?"". I looked at the attendent and said that I also need an oil change. ""Well, pull right into stall #2 and we`... view morell take care of it"". As I walked into the waiting room, another attendent popped his head in for another customer and told them he had ""bad news"" and needed to talk to her outside (this will be relevant in a second). About 15 minutes later, the same guy pops his head in and says ""I have some bad news (sound familiar?) - our state inspection machine just now went down - you`ll have to go somewhere else for that. That`ll be $35 for the oil change"". After expressing my doubt about the machine ""just now going down"", the attendent said ""I promise; in fact I had to tell a woman the same thing just a few minutes ago"". That would be the same woman I encountered before they ever started working on my car. Given my knowledge of these guys in the past, I just hoped they actually did change my oil today. I won`t be returning there.

SamWilliam / 12/30/2008

Exceptional Service - Trained Staff

Stopped by this location for a routine oil change and the tech alerted me to a possible major issue. He carefully explained the nature of his concern, validated it with his manager and provided a temporary fix (at no charge!). He then advised of a realiable shop nearby who could handle the work. I was surprised by the patience and aparent concern displayed by the staff. Hats off to the crew at this thorough Jiffy Lub... view moree; you guys are tops.

skaishadow / 12/19/2007