21 Century Auto Group / Staten Island, New York

Rating: ★★★★

New Car Dealers, Used Car Dealers

Address: 305 US Highway 22, Staten-Island

Postal code: 7081

Phone: (908) 360-9944

I wouldnt deal with any other dealership besides 21 Century.I found the perfect car here and really appreciate the attention my sales rep offered. Arthur was polite and knowledgeable and had no problem answering all of my questions, all 100 of them! I purchased my car about 4 months ago and havent had any problems,this makes me trust 21 Century and their great team!

Gabrielaaa / 8/14/2012

Tom is such a great staff member to have on the 21 Auto Group sales team! This was my first time dealing with anyone from this dealership and I had a fantastic experience. I found the car I purchased online and negotiated the price at the dealership. They didn?ˆ™t give me such a hard time bringing down the price although it did take a little while to refine all of the contract details. Other then that, this dealership ... view moreoffers a great service, attention to the customer, answers the questions, and found something to fit what I was looking for. Tom was great to work with and we appreciate all of his help!

CoLynch / 5/8/2012

My family and I live not too far from this dealership and we often see cars driving around with this dealership logo on their plates, figured we would go check it out and see what they had. Last week, we went to Century to see some of the SUV?ˆ™s I had seen on their website. Rudolf our sales assistant, greeted us as soon as we walked in and offered his help. We specified what vehicle we were interested in and he helped... view more us right along. After looking at a few SUV?ˆ™s (including the one we originally had our eyes on) We saw a 2008 PORSCHE CAYENNE we really liked and felt suited our needs the best. After a test drive and looking at information on the carfax, we decided this would be the car we would go with. Rudolf, took his time to explain everything I needed to know about the car and its warranty and specifics. He treated us with respect and did not rush us to look at other options or set up any packages. Everyone at Century was really polite and there were quite a bit of people shopping around. This was a great experience and we recommend this place to family, co workers and friends.

connorbman / 4/4/2012

Five star for their excellent customer service. Everyone at the dealership was congenial, helpful and professional.I was sure I got a good price and will most likely buy from 21 Century auto group again. I initially came in on a reference from a friend that you guys were good to go and he was right. Thank you for the easiest car buying experience I have had. I drove away with my new car that same day and could not b... view moree more happy

kevinwil / 3/25/2012

I was very happy with the dealership and the salesman on our recent purchase. The selection they have here is great and they have some pretty reasonable prices. Our sales associate took the time to make sure we knew how to work everything in the vehicle. The gas meter was full (which was such a help) and he made sure we knew how to work everything inside. The finance manager was very understanding of our economic sit... view moreuation and helped us pick the right payment plan. About two weeks after purchase, we received a call from a young lady to see how everything was. Great service all around!

Rand.Sant1 / 3/23/2012

I hoped my experience with this dealership would be a pleasant one and indeed it was. My salesman was on point and answered all of my questions. The prices on the cars are good too and since I purchased my car, I couldn?ˆ™t be happier. I drive a long way from college in upstate NY to home in NJ (~6hr ride) and I needed something reliable. Paying for college, honestly who can afford a problematic car. I was very content... view more with my buy and just wrote this to say thanks to Felix for helping me make the right choice!

MadiBaby / 3/20/2012

Stopped by 21 Century dealership and my experience was very positive. The whole point of stopping in was to check out the place, I assume most people looking for a car do that too, or I hope they do! As I parked the car, I walked around the lot and looked at the cars outside. A salesman asked if I needed help and I simply told him I was just looking. Unlike other car salesman, he gave my space and I took my time to l... view moreook at different vehicles. I had an idea of what I wanted but I wanted to see a variety of models they had. These guys have plenty of cars and they allowed me to test drive my top three picks. I didn?ˆ™t feel pressured to buy and they took their time answering all of my questions. My sales rep helped me with the paperwork and I found the perfect car for me a 2009 Nissan Maxima. Very happy with the new car.

RacemanHenry / 3/15/2012

About a month ago, I was in an accident and unfortunately my car wastotaled. My insurance let me rent a car for a couple of weeks while theyfigured out what would happen with my car and the other persons insurancecovering the damage. WHAT A HASSLE!!! I was told my car was beyond repair andmy rental was beginning to run out so I began to check out differentdealerships. In the Princeton area (which is where we live) ev... view moreerything seems tobe more expensive. It?ˆ™s always been easier to check out cars online, and thenif you see something you like, go check it out. Gas is getting too expensive todrive from dealership to dealership. Very often, I would call a dealership andeven if I asked a few questions, they wanted me to come in and see the car, I wassimply trying to get details about the vehicles before stopping by. I saw a carthat interested me on the 21 century website. I called and spoke to a younglady, whom I assume is the secretary, she transferred my call to a sales repnamed Bavesh. I think that?ˆ™s how it?ˆ™sspelled. He was very nice and gave me details on 3 different cars. I scheduledan appointment to stop by and he made himself available for the time that bestsuited me. The dealership is nice, the sales reps are friendly and Baveshwalked around with me to look at all of the cars that caught my interest. I wasn?ˆ™tsure what I wanted, but I finally found an SUV that I really liked. My last carwas a Lexus and I rarely had problems with it so this time around I went with aLexus RX. I sat down with the finance manager and went over the details inorder to find a comfortable payment plan. Between the finance manager and thesales rep, I was very happy with their customer service and the SUV is reallynice for the deal they offered me. I wouldn?ˆ™t hesitate to recommend this placeto anyone else looking to get a new or pre-owned car with a great dealership!

GregChen00 / 3/13/2012

The experience of buying a new car should be smooth, pleasant and fun. That is exactly what my experience was like buying my car at 21 Century Auto Group. From having the car ready for me to look at and test drive, to taking their time to show me anything else that might have caught my interest. I would highly recommend 21 Century to anyone who is looking for a fantastic car purchase. Andrey was professional, honest ... view morewith his feedback about each individual vehicle I looked at and kept the details straight with me. He listened to what I wanted in a car and the price range I had in mind. I purchased my BMW 5 series from these guys and would probably purchase again in the future.

JR-Man / 3/11/2012

I a purchased used 2007 Honda Civic Si from 21 Century Auto Group. I just wanted to take a moment to express my gratitude for the friendliest and most professional manner your sales representitives treated us. I have to admit that purchasing a car at 21 century, with sales reps such as yours was one of the most gratifying experiences I have had while ever going car shopping! Our salesperson Felix took his time with u... view mores and was patient just to be sure we got the right car for our needs. The finance department was a pleasure to deal with as well. We never felt pressured. He took us through the financial contract and extended warranty portion, which we also purchased, with expert care and professionalism. I can honestly say that the experience of purchasing a car with your dealership changed my mind about hesitating to look at other places. You have a great sales department and your attention to each customer is appreciated. Would buy here again.

jryans / 3/10/2012

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