Volkswagen Beetle-1972 on 2040-cars

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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

2013 Volkswagen Jetta Hybrid

More Fun Than A Prius, Less Sensible Than A TDI
Let's have some fun, and do some math. We're talking pretty rudimentary stuff, multiplication and division, to figure out if the upcoming Volkswagen Jetta Hybrid can make a baseline case for itself against two very strong competitors in this segment. The competitors in question, at least for now, are two more Jettas: the diesel-drinking TDI and the fit-for-the-masses SE with VW's long-serving 2.5-liter engine.
To keep the equations clean and simple (hey, we're writers), we'll calculate based on the most flattering EPA miles per gallon stat from highway driving for all cars, assume a healthy 20,000 miles driven per year, and factor in today's average cost for the respective fuels these three require: diesel (TDI), regular (SE) and premium (Hybrid). We'll also start with the base prices for all models.

Editors' Choice: Top Five 2013 Geneva Motor Show Debuts

We've returned from a very busy week in Switzerland, and in going back over all of our 75 stories from the Geneva Motor Show, our editors have gathered up their personal favorite debuts from the European expo.
The wonderful thing about the Geneva show is just how wide of an array of vehicles are on display - everything from funny little one-off EVs to the most exotic of supercars to, well, truly ridiculous displays of coachbuilding. And because of that, this list of our editors' favorites might not be as predictable as you think.
But we don't want to give anything away just yet. Scroll down to have a look at our team's favorites from Geneva.