Vegas Auto Customs / Blue Diamond, Nevada

Rating: ★

Auto Repair & Service, Automobile Parts & Supplies, Automobile Consultants

Address: 4500 Arville St, Blue-Diamond

Postal code: 89103

Phone: (702) 407-2886

Quality Automotive Parts, Service and Repairs.

We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.

Reviews:

Their customer service is a ni...

Their customer service is a nightmare. I bought a Groupon for a 5 window tint but had to wait for over a month for an appointment. If I was a regular paying customer, we could have had the work done that day. When I arrived for my appointment, they didn`t have a record of it and I had to reschedule for two weeks later. I was told my appointment was at 10 AM but when I arrived, I was told that it was at 11. As it... view more turned out, they had 2 11 AM appointments for the one tint specialist and they started the work on the second car before mine. As a result, my car didn`t get started until 3 hours after I arrived and I was stuck at the shop for 5 hours!!! I was upgraded to a darker tint for the scheduling error but the owner did not want to take responsibility for the actions of his staff and the time that I wasted at his shop. The tint specialist offered to pay for the extra back windows but this should have come from the owner. So far, the quality of the tint seems to be good with no bubbling, but I still would not recommend going to this shop. I agree that if I could have given zero stars, I would have.

DonaldTre / 8/12/2012

WORST Customer Service Ever - They don`t even deserve 1 star

Vegas Auto Customs offered the absolute worst customer service. Our appointment on 5/19 at 1pm was not completed until 5:20pm, after we had been told twice that it would take 1.5 hours and we had called the morning of to confirm. And the tech did a poor job - bubbles and blemishes throughout the tint. The employee`s attitude was beyond rude and the way we were treated was ridiculous. I`m sure they don`t care, as ... view more the employee made that painfully clear when we attempted to discuss options when we returned to find the vehicle untouched after 1 hour and 40 minutes. You can be sure I will NEVER recommend this company to anyone I know, unless I hate them.

lcgcp2 / 5/23/2012