Hometown Subaru / Kilsyth, West Virginia

Rating: ★★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 117 Midtown Ave, Kilsyth

Postal code: 25880

Phone: (304) 255-1406

Service is our best part.

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

Reviews:

Blew a head gasket on a fishin...

Going down the road near Beckley West Virginia, I broke a timing belt and bent two Valves, also damaging two guides. These guys at Hometown told me I had destroyed two heads! Instead of a valve job, Hometown told me that both heads needed to be replaced. They "just happened" to have the used heads on hand, explaining that this good luck was saving me more than a thousand dollars. They had to send the used ... view moreheads out for a valve job and some machining. (Turns out they could have done this with my heads but then they would not have been able to charge me for the two heads.) In the end they got me for $3200, the majority of which was labor, and which my home mechanic of eighteen years tells me is about twice too high--even for dealership rates. My mechanic is fixing the old heads and expects them to cost me about $400 to get them back to perfect and installed. Also, they took four days (three and a half anyway) while I sat and stewed in a local hotel. A valve job could have been done overnight. Lesson: when being towed down the road, don`t always assume you are better off with a dealer`s service. Subaru must have little oversight over its dealers. I have owned Subaru`s for thirty years. If they can`t clean up their corrupt dealership network I will be thinking hard about purchasing another one. Lesson 2: When being towed down the road near Beckley, WV, tell the tow truck driver to go ahead and save you some money by towing you several States away! These are very nice guys. Don`t be fooled by the nice guy act, they are out to take every penny they can.

textcontext / 5/15/2013