Pay Here Used Cars / Fort Monroe, Virginia

Rating: ★

Used Car Dealers

Address: 1723 W Pembroke Ave, Fort-Monroe

Postal code: 23661

Phone: (757) 722-1761

3 Shops, 1 Stop; Maintenance, Repairs and Tires since 1926.

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more.

Reviews:

BAD CARS, BAD BUSINESS

DO NOT PURCHASE A CAR FROM THEM.... Even if you`re in desperate need of one. My credit is not that bad. I just seen a car I liked and I was actually looking for my son. But, I like tr fact that I would only be paying $75 every 2 weeks. While on the lot I was approached by a gentleman who states "" If you buy a car, I`ll give you a couple days to take it to a mechanic and if they find any problems, I`ll knock it off t... view morehe sticker price"" I have 3 witnesses to the fact. Well I did, bought a nice running Jeep Cherokee. Asked for a carfax, which they do not provide, but still thinking I had the `few days` I bought it. It ran like a dream (for approximately 32 hrs). While at a rumage sale. I started the engine so my mom coild have heat. Only 3 mins later, the radiator exploded! Thats right I said EXPLODED! Thinking thats all it was I called to ask if I could bring it back to have someone look at it. I was told, and I quote ""We don`t repair cars, they`re bought AS IS and YOU need to have a mehcnic look at it."" Feeling I had been wronged but I did, I mean it was only a raditor. $140 for parts and repair. But, after having the radiator and thermostat just to be safe, it still ran hot. Next we looked at replacing the water pump. NO LUCK. After having the truck pressure tested. We found out.... #1 the car has been under water.... That`s right UNDER WATER. Like a flood or lake or something, and #2 The Head gasket was blown. AND THEY KNEW it, cuz they fixed it just enough to run for like a few days. When calling back to come to some resolution, I spoke with Jackie the office manager who says and once again I quote ""We told you no such thing, you have to take it to a mechanic before you purchase it, andif you needed more time on the test drive, we would have gave it to you. So its not our problem have a nice day.`! and she hung up. (mind that she was whispering so the customers in the office would not hear.) PLEASE.... PLEASE.... put these cooks out of business! they know they are ripping people off and they target people with less than GOOD credit!! This is WRONG! And they will not be blessed because of this.... Help stop this senseless robbing of the already destitute people effected by the bad economy.

ConnieFiFi / 2/26/2012