Clark Executive Detailing Inc / Woods Cross, Utah

Rating: ★

Auto Repair & Service, Automobile Detailing, Car Wash

Address: 2202 McClelland St, Woods-Cross

Postal code: 84106

Phone: (801) 485-6283

I recently took my lexus down to have it detailed. I went through a consultation on what I wanted done. I explained to them that I was more concerned with the outside of the car and that I didn`t want much done on the inside. We agreed on a wash, wax and buff and he even said he`d throw in an extra free hour of work. When I returned to pick up my car I had to have the manager (Scott) come out to look at my car wit... view moreh me. The inside was totally clean but it was still dirty on the hood. I stood there with him and scratched sap off with my finger nail. He said that would cost extra. I ran my hand over the hood and there appeared to be little hairs all over it. He said my car had gotten paint residue on it in the half hour it had sat outside their business. I told him it was unsatisfactory and not what we had discussed but that I wanted the bill and simply out of there. He said that with my attitude he`d only accept cash from me. I had to walk to a bank to get cash. When I returned he was still so mad that he removed the free extra hour and re-wrote the bill telling me that I owed him $50 more in cash. I had to leave again to walk to the bank to get more cash out. On the way back I called the cops to have someone there with me to help with the crazy manager. I had 5 cops show up and all of a sudden his tune changed, the $50 was taken off, and I was finally able to pay my bill and leave. If he gave me an extra hour of work, I don`t know what it was spent on. I ended up having to wax the car myself. If you take your car here, remember to bring a ton of cash and a bodyguard.

Dave Holland / 9/12/2011

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Phone: (801) 948-2843

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