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O`Brien Auto Group / Turner, Oregon

Rating: ★★★★
Auto Repair & Service, New Car Dealers, Used Car Dealers
Address: 745 Liberty St NE, Turner
Postal code: 97301
Phone: (503) 581-1421
E-mail: bplaster@hondaofsalem.com

Reputation Matters

Delon Volkswagen is an automobile dealership that stocks an inventory of new and pre-owned cars, trucks and sport utility vehicles from Volkswagen. Its Volkswagen models include the Eos, Golf, Rabbit, Passat, Beetle, R32, Jetta and Touareg. The dealership`s financial services include payment estimators and online credit applications. It also offers financial packages through various certified agents. Delon Volkswagen provides a range of automotive services, including oil changes, tire rotations, brake inspections, wheel alignments and collision repairs. It features a range of manufacturer-recommended parts and accessories. The dealership provides appointment scheduling and parts order placement options. Located in Salem, Ore., Delon Volkswagen is owned and operated by Delon Auto Center.

Reviews:

I had a wonderful experience at O`Brien Auto Group in Salem. I was looking for a used car, something with low miles that I could commute back and forth with from Salem to Portland. I was excited to find a pretty nice 2009 Honda civic with only 28,000 miles. I came in to test drive the vehicle and they really rolled out the red carpet for me. I really forgot what great customer service was like. I really want to... view more commend Honda of salem, and the O`Brien auto group for their excellent customer service and how they really pulled out all the stops for me. Thank you, Marry
MarryHughes / 1/29/2013

MarryHughes / 1/28/2013

Volkswagen
very friendly service out of their way to get me to work on time and get my car back to me or a rental
blacktosa04 / 1/13/2012

Great dealer
vw of Salem pulled me out of a jam by refinancing a car loan I got from another dealer in town, ( I won`t name who). They have knowledgable staff, highly professional, and they have a genuine interest in taking care of their customers. I`m a customer for life now.
Raspberry03 / 11/8/2011

Best vw dealer in Oregon.
they treat their customers well. I will be servicing my car here from now on. I got such a great deal, my sales person was amazing and I will be sending my parents to buy their next car from him.
Djangothree / 11/7/2011

A+ best experience buying a car
Volkswagen of Salem always goes that extra mile for my family and I. I frequently use their free shuttle service or they give me a free loaner car if my car is in for service. I have purchased 3 vehicles from the O`Brien auto group and I have never had a bad experience. I highly recommend this dealer.
JamieSmart / 10/3/2011

Paid for repairs! Great Dealer.
The VW we purchased had an oil pan leak, which myself nor the dealer knew about. I live 150 miles away in Bend, Oregon and took the vw to the local dealer. They told me the cost of the repairs and Obrien paid for the repair work! Obrien also gave me a fair trade in price. I am extremely happy with my experience with Obrien and will be back. My sales person was Mauro Hommel and he was not pushy and was very helpful.
KrayKray / 4/7/2011

Bad sales management
I just bought a used car thats under a limited warranty from the O`brien Auto dealership in Salem, Oregon. The car is Faily Nice, it does have few issues which i kindly addressed to the salesman. one of the issues in the car was fixed and the other main problem was ignored and Unprofessionaly handeled. there is one thing i still have a hard time believing, i had requested to talk the manager and after i met him. HE W... view moreAS THE WORST MANAGER EVER,EVER,EVER. he has no customer service whatsoever, he was blunt, rude and defensive. i was expecting him to listen to my concerns and my deep frustration but all he was doing is putting me down and reminding me the dealership didnt make any money on this deal thats why he cant spend anymore money fixing the car that was under warranty anyway. he actually hung up on me on the phone. I guess he was the sales manager, his name is " Mike". Seriously, i have no idea how he was qualified for such a position. the rest of the staff was all right. but because of this so called " sales manager, Mike", i totally regret going with O`brien auto group and i would not recommend it to anybody unless they improve their customer service especially towards frustrated and angry customers. After all, I am a customer and i deserve some respect and an ear to listen to my concerns
AAdof6 / 8/31/2010

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