Timberline Dodge / Tualatin, Oregon

Rating: ★

New Car Dealers

Address: 2251 NE Glisan St, Tualatin

Postal code: 97232

Phone: (503) 230-8345

Bend Oregon`s Auto Collision, Body Shop and Paint

We give special attention to the details during the repair process from the small "dings" to nearly totaled vehicles requiring major body sections, frame and unitized body straightening, to decorative trim and painting. We are proud of our advanced repair techniques that allow us to give you quality workmanship. The damage reports (estimates) that you receive from us will give a detailed itemization on all aspects of the damage which will help the owner, insurance company, and shop understand what is going to be entailed to make a good and dependable repair. As Bend and Central Oregon`s oldest full service auto body, collision, paint and repair shop, we place your needs as a customer above those of the insurance company. We will provide you with quality repairs at a fair and competitive price and will work closely with you to insure your complete satisfaction Our workmanship is guaranteed for one year or 12,000 miles, which ever comes first as listed on estimate and /or repair order. All parts, paint and supplies are guaranteed by their manufacturers. Their warranties are available from them upon request. About Bill the owner; * Started Repairing Cars in 1957 * Built First Full Custom Show Car In 1959 * Graduate of an Auto Body Trade School

Reviews:

Worst Service I`ve Ever Experienced At a Car Lot

I found a 2003 Ford Sebring, priced on the internet at $7000, but for $8500 at the lot. Once at the lot, they refused to budge on price, and offered me only $300 for my trade-in that other lots offered be $1000 for! The car, once test driven, was a joke. The brakes and tires needed to be done, and it desperately needed a front end alignment. It made a horrible unidentifiable noise every time it accelerated, that they... view more said ""they might have a mechanic look at for me."" When I test drove the car, I adjusted the seat and mirrors for a couple minutes- and the salesman told my fiancee in the back seat ""I hate riding with women, they make things so complicated."" They offer no lot warranties, and their outside warranties are quite overpriced.
All three salesmen I encountered were patronizing and flat-out rude. Another woman was looking at the car at the same time as I, and she was unaware of the Internet price. They told her I was going to buy the car (which I was not), and told her if she paid $9500, she could have it instead of me. I luckily talked to her before she signed the paperwork.
When I asked for information on a payment plan, or to try to make a deal on a similar priced car, they had me sit for 45 minutes, while they ""crunched numbers."" They came back with a list of minivans, manuals, and other cars I had previously told them I was unable or unwilling to drive. When I told them there wasn`t a single mid-sized automatic on the car, which they knew was what I was looking for, they told me I was too picky.
They were unhelpful, rude, and it was the worst car shopping experience I`ve ever had.

tiffmay / 8/26/2007