Atlantic Avenue Tire & Service / Durham, North Carolina

Rating: ★★

Auto Repair & Service, Tire Dealers, Auto Transmission

Address: 2131 Harrod St, Durham

Postal code: 27604

Phone: (919) 436-1543

Fastest Service in Town!

At Downes Auto Parts, we specialize in brakes. We resurface disc rotors, drums and flywheels and offer a full range of import and domestic automotive parts. Locally owned and operated for over 27 years

Reviews:

Make sure you don`t go here. ...

Make sure you don`t go here. Atlantic Avenue Tire will quote you one price and charge you another. When they make a mistake, you are left to spend your time and money fixing their problems. Last year, these geniuses typed in the wrong VIN number on my inspection so I couldn`t register the car until I drove back out there, had it inspected, then went back and waited at the DMV AGAIN. This year, they quoted me 2 pr... view moreices for sets of 4 tires - they only installed 2 tires on my car and when I complained, they claimed they had only quoted me a price for 2 tires when their emails CLEARLY said otherwise. They don`t honor their quoted prices so you may want to stand behind the mechanic and observe all work because you can`t trust these guys. oh, also, I was a customer here for 10 years prior to these two ridiculous experiences. When I had a complaint, they were unfriendly and not interested in owning their own mistakes that I had documentation showing.

RW126543 / 6/19/2012

Honesty? Not here...

I was referred by another company that could not perform the service I needed after they had performed a diagnostic. I went to Atlantic Ave and told them the diagnostic code, they said that they would have to perform their own diagnostic, after 2 hours they came back to say that their diagnosis was exactly the same as I had informed them. I looked out into their shop multiple times to discover that they weren`t perfo... view morerming any diagnostic work. That cost me $85 for this "new" diagnostic. Fortunately it was too late to perform the work as they quoted me $450 to complete the repair. I called a couple of other shops, one quote was $300 and the other $231. So, not only did they pretend to perform a diagnostic and charge me $85 for confirming the diagnostic that I had already received, but they were going to charge double the rate another company charged for fixing. I will NEVER go back here, not even to buy tires (which I had done previously) Don`t go here if you want to trust your car repair company.

jbuck50 / 2/12/2011

Good.

They are always really friendly. They do try to over sale though. Their work is above average. You don`t even need an appointment.

ressiepooh / 11/20/2007