Crane Truck & Auto / Perrysburg, New York

Rating: ★★★

Auto Repair & Service, Brake Repair, Automobile Accessories

Address: 602 W State St, Perrysburg

Postal code: 14760

Phone: (866) 595-6470

Quality Automotive Parts, Service and Repairs.

We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.

Categories:

Auto Repair & Service, Brake Repair, Automobile Accessories, Tire Changing Equipment, Wheel Alignment-Frame & Axle Servicing-Automotive, Tire Dealers, Transmissions-Other, Truck Service & Repair, Automobile Diagnostic Service Equipment-Service & Repair, Towing

Payment:

master card, visa

Open hours:

No info

Reviews:

On October 24, 2011, I brought...

On October 24, 2011, I brought my 1997 Chevrolet Lumina in for repair. A misfire was detected in cylinder 1, and a full tune-up was performed to try and correct the problem. Unfortunately, the service was inadequate, because after three days and one billed hour of labor, I had to take the car back from Crane and take it to my garage in Buffalo, Paragon Automotive, Inc. I was disappointed because my car apparently sat... view more in Crane`s parking lot, untouched for days, I had a hard time getting the garage to return my calls, and my car was only worked on once I insisted that I was in a hurry and needed to get back to Buffalo. I was told by Crane that the problem wasn?ˆ™t fixed, but ?ˆ?at least the car was running better.?ˆ? I actually found that the car was running a lot rougher than it had been. Furthermore, when I took the car to Paragon Automotive in Buffalo, the mechanics found that the coil packs were improperly placed, and the spark plugs were all wired backwards. I was informed that, in some places, spark plug wires were just hanging, unconnected to anything. Paragon actually fixed the problem by replacing the fuel injector. I contacted Crane about a partial refund, since Paragon had to spend time undoing and redoing Crane`s work, and I never heard back from Crane. I have since heard from friends that Crane won`t answer your complaints unless you get a lawyer involved.

slpierce / 1/24/2012

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