Kia Gateway / Lambertville, New Jersey

Rating: ★★★★

11 years in Business

New Car Dealers, Automobile & Truck Brokers

Address: 1425 Easton Rd, Lambertville

Postal code: 18976

Phone: (215) 491-1400

New Car Dealers, Automobile & Truck Brokers

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Mon - Fri 8:00 am - 6:00 pmSat 8:00 am - 5:00 pmSun Closed

Kia

(215) 491-3197

I purchased 2 vehicles from gateway Kia (Ed Bussinger, principal) in the last 30 days. First one was smooth sailing, the second one was disastrous. The day after I bought. It, I started having intermittent electrical issues and I took the car back requesting a different vehicle. The vehicle had 62 miles on it. They wouldn`t even broach the subject, they told me to let them fix the problem, and being an auto business ... view moreprofessional. For 40 years I told them that intermittent electrical issues can become a chronic issue and frankly I didn`t want to have to deal with it. I even suggested upgrading to a more expensive model, just to escape the possible nightmare of electrical issues. The kind service mgr, did his best to try and appease me after acknowledging the problems, seeing them for himself. The next day the car was dead and I gave it a boost with a jump box and all the issues Seemed to disappear, for at least the time being. I was told that probably the battery had a low state of charge which could lead to all kinds of erratic problems, and that everything seemed fine now that the computer had been reset by my hot box boost. Well....no such luck. Now 13 days old, I came home from a trip to the airport 70 miles from my home only to have a repeat performance only this time, a boost wouldn`t have any effect. I called KIA Road service, and they advised me they would only tow me 9 miles to the nearest KIA DEALER.....of course closed on Sunday. Bottom line, I laid out $270 out of pocket dollars. To get towed back (70 miles) to my home. Tomorrow, I am planning on getting it down to my local dealer (gateway Warrington) prepared to go to battle again. I feel I got the dirty end of the stick here. They have to step up here or .... .TO BE CONTINUED...

Gary1328 / 10/15/2012

Great guys to work with. They answered all my questions and concerns,didn`t feel pressure into buying and worked for you to get that great deal.

KarenThorpe76 / 9/14/2012

I just bought my 5th Kia from Gateway. The salesman was excellent! I test drove five cars before I found the right one for me. I find Gateway to be very professional and very friendly. The cars and SUV`s are well built and you can`t beat the warranty. I would highly recommend Gateway Kia and would buy here again. Also, the sales manager Alec runs a very good dealership!

FrankBrag / 8/9/2012

My experience at the KIA dealership in Warrington, PA was pleasant. From the time I walked through the door of the dealership until the time I left with my new car I felt very comfortable with the whole experience. Your staff should be commended for their friendliness, mannerism, knowledge and their expertise. John Burns was nothing more than a gentleman, caring and understanding of my needs and concerns in purchasin... view moreg a new vehicle. He worked with me to complete this task and I left the dealership very happy.

LindaLentini / 7/19/2012

I HAVE PURCHASED FOUR CARS AT THE WARRINGTON LOCATION AND I AM VERY PLEASED WITH THE SALES TEAM AND SERVICE. IF I WAS NOT HAPPY I WOULD NOT HAVE RETURNED. A COUPLE FREE OIL CHANGES WOULD BE GOOD.

AvaW871 / 6/12/2012

Our salesman was Bill Ferguson from the Warrington dealership was very pleasant the entire visit. He called the next day to see if there were any questions about the car or if we ever have a problem to just call him. We did go in looking for a specific car and he didn`t try to sell us anything else. He listened. That is very important to us and many people I know. WE always send people to Kia. This is our 3rd Kia in ... view morethe last 7 years and my son has purchased 2 in the last 4 years. I have only had this car for 3 days but so far so good (as I expected). Thank you!

MeriQ77 / 5/18/2012

Purchasing a vehicle is an extremely stressful experience. I have purchased many vehicles, three of which have been purchased from this very dealership. This has been my best experience to date. Lorenzo made this process enjoyable. He is extremely knowledgeable and answered all questions. He was extremely polite, pleasant, and patient! Guiding my wife and me through this difficult process, I will be referring friends... view more and family to Lorenzo at your dealership and will not be buying any vehicles from anyone other than him. Also, another reason for us continually returning to your dealer is the exceptional service we receive in your service department. Scott and Tim have been extremely good to us and we. Would never trust our vehicles with any one other!

JacobGel / 5/8/2012

Bill is a great sales professional. No pressure and has a really good knowledge of the car I purchased. We worked out a deal and it was actually a fun and enjoyable experience. Thank You for a really great Car!!!!

DomR / 5/2/2012

I had an extremely pleasant and fun experience at Gateway Kia in Warrington. As a first time car buyer, I was unsure as to what I was walking into. There was no pressure put on me to get a car I did not want, or could not afford. I would definitely go back for my next car in the future.

ElanaHols / 4/24/2012

The personnel at Gateway KIA were professional and very knowledgeable. Everyone I encountered seemed to function as a team, getting my questions answered and assisting me in every way that they could. All key points to me, which made it easy to decide to purchase my new vehicle from them.

GaryZ / 4/13/2012

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