Northstar Ford / Duluth, Minnesota

Rating: ★★

24 years in Business

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 1420 Miller Trunk Hwy, Duluth

Postal code: 55811

Phone: (218) 727-3673

? Big Volume means Big Discounts

North Star Ford, located in Duluth, Minn., is an exclusive automobile dealership for Ford vehicles. It offers a wide range of new and pre-owned vehicles, including cars, vans, minivans, sport utility vehicles and trucks. The dealership provides a variety of Ford models, such as Cutaway, Crown Victoria, Edge, Escape Hybrid, Excursion, Expedition, Explorer, Focus, Freestar, Freestyle, Fusion, Mustang and Ranger. It offers various pre-owned vehicles that include Buick, Chevrolet, Chrysler, GMC, Dodge, Hyundai, Kia, Lincoln, Mazda, Mercury, Saturn, Scion and Pontiac. The dealership provides a number of maintenance services, including oil and filter changes, fluid, belts and windshield wiper blades replacements and engine tuning. It also offers its vehicles on rent. North Star Ford also offers assistance with finance and credit options through its finance division and online services with vehicle information, such as maintenance tips, parts availability and service schedules.

Categories:

Auto Repair & Service, New Car Dealers, Used Car Dealers

Payment:

all major credit cards, financing available, cash, check, debit

Services/Product offered:

Auto Parts
Leasing
Sales

Neighborhoods:

Duluth Heights

Open hours:

Mon - Fri 8:00 am - 8:00 pmSat 8:30 am - 6:00 pmSun Closed

Brands:

Ford

Amenities:

Free refreshment bar, comfortable waiting area with multiple lounge areas and fireplace.

Reviews:

Don`t go there. The service department claimed fluid flushes were required maintenance and overdue, when my car was in for ABS repair. I am very disappointed in Northstar Ford, and feel I was tricked into buying "maintenance" that really was an expensive and unnecessary option, costing me almost $900! I certainly lost my trust in that dealership.

Nyta23 / 9/23/2013

STAY AWAY FROM NORTHSTAR FORD

Today i stopped at North Star Ford for an oil change and they were very rude. They tried to rip me off multiple times and it took me to raise my voice for them to agree. Also i brought my ford vehicle there once due to a mechanical issue and they wanted to charge me $500 even when i still had the Ford warranty. I said no, went to Benna Ford in superior, and they did it for free. Many of my relatives have had troub... view morele at North Star Ford as well. And i don`t know if its just me, but it looks like the dealer or something wrote those previous posts. Bottom line, STAY AWAY FROM NORTH STAR FORD!!!!!!!

polariskid21 / 2/21/2012

DO NOT GO HERE! I would not re...

DO NOT GO HERE! I would not recommend this place to ANYONE. I went there to get my oil changed and my tires rotated. They had messed up my appointment and had me in the books for two weeks later. I refused to come back and they did fit me in but it took much longer than if they would have put the appointment in correctly! Then when I came to get the vehicle they told me that my oil gauge was broken. I knew that it wa... view mores not broken when I turned it in. I tried to tell them that, no, in fact it was not broken when it came in. I had no way to prove this so there was no much that I could do. Later I found the piece that they broke off that made my gauge stop working. just because I am a female does not mean that I do not know my vehicle. They treated me like I was a dumb little girl and I would not recommend them to anyone who cares about their car.

Rachel86 / 7/25/2011

Amazing Customer Service!

was in the market for a new car and was interested in trying out a Ford. I was warmly greeted right when I walked through the door and the sales person was so friendly! He sat down with me and went through all the options; I fell in love with the ""Mediterranean Blue"" Edge that was on their show room floor; I had to dealer trade for it since they had just sold the one I saw but it was so EASY to do! The whole sal... view morees team made the process just effortless. I got my new edge in a week, the sales person walked me through SYNC and showed me all the buttons. It was a little overwhelming but he said to have me give him a call whenever I had any questions. Super Nice! They also have a service department (which I`m totally going to use) that makes it overall convenient. Thank you NorthStar Ford for being so wonderful! I`ll definitely be back when I`m in the market!

sallysue522 / 2/26/2011

Dealer initiated discount discussion

During my 2008 search for a small SUV, North Star Ford was my 5th dealership visited. After my test drive, I mentioned to the salesman that I was comparing the Ford Escape to 5 other SUVs. He had his Sales Manager speak to me at that point. The Sales Manager offered me a very large discount and a trade-in that was $200 over Kelly Blue Book. He offered to dealer-shop for me, because he didn`t have the color I wanted. ... view moreAfter thinking about his offer over night, I purchased a different SUV - only because my wife liked it slightly better, and a different dealer also offered a large discount. Had the Ford Escape been my final choice, I definitely would have bought it at North Star Ford. The salesman was very good at explaining his product, and the Sales Manager was very transparent about explaining both the price I`d have paid for the Escape and the price I`d have received for my trade.

linkinmall / 4/6/2008