The Collision Shop / Hamtramck, Michigan

Rating: ★★★

Auto Repair & Service, Automobile Body Repairing & Painting

Address: 17311 E 9 Mile Rd, Hamtramck

Postal code: 48021

Phone: (586) 498-9493

Service is our best part.

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

Reviews:

This place is awesome they wai...

This place is awesome they waived my ded in full they followed up with me the whole time my car was in there they delt with my insurance for me and they even gave me a loaner car that was 10 times better then my car will do business with them again!!!!!! Thanks Mike!!

carsmike97 / 4/19/2012

Shoddy Work and Shameful Service...

I had major work done at the Collision Shop in 2006. Recently the glue that held the logo on the trunk lid (which they replaced) ripped off the paint job (which they did) and rust developed underneath. When I took the car to them to have repaired under the ""Lifetime Warranty,"" the owner refused to cover my damage. He wanted $200 to fix the damage that was clearly the result of poor painting, and called this ridi... view moreculous offer ""helping me out,"" since he would have normally charged $400. He even blamed the rust damage on a defective NEW part from Volvo (which should have been covered under the warranty anyway), instead of the obviously shoddy paint job performed by his shop. When I pointed out the obvious (that the trunk did not rust from the inside, but rusted because the paint did not adhere), he copped a nasty attitude. Apparently he believes female customers are stupid enough to believe anything, regardless of how absurd his explanation was or how many times he changed his story! I will be filing a formal complaint with the Better Business Bureau and am seriously considering taking legal action. Do yourself a favor and go somewhere else.

CES1978 / 6/22/2010