The Collision Shops of America / Salem Twp, Maine
Auto Repair & Service, Automobile Body Repairing & Painting
Address: 31500 W 8 Mile Rd, Salem-Twp
Postal code: 48336
Phone: (866) 595-6470
3 Shops, 1 Stop; Maintenance, Repairs and Tires since 1926.
Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more.
Worst shop I have ever worked ...
Worst shop I have ever worked with, will never use again and will convey this message to all of my friends, family and colleagues and really, anyone who will read this.
First, didn`t complete the repairs on my car correctly (paint chips were not repaired, door made a squeaking sound when opening and closing, everything was loose, not put together correctly), took it back, they fixed part of it, but didn`t fix t... view morehe other half because the insurance didn`t put it on the write up. Instead of calling the insurance, when the body guys said there were broken pieces on the inside of the bumper.
Secondly, the manager told me my insurance company would come by on a Monday, what he lied about was the fact that he sent in the wrong paper work on Monday, didn`t send the correct one till Tuesday, and insurance would come out on Thursday. He completely lied and blamed the insurance company for "cancelling" on him.
Thirdly, the manager raised his voice at my wife. She was frustrated with the lack of movement (the car was in their shop for almost 2 weeks, for what should have been a 3-4 day job waiting on a few parts) and he lacked professionalism, communication skills and common courtesy.
If you need to find a collision shop to fix your car, FIND A DIFFERENT SHOP
Eloona / 7/20/2012
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