Auto Indulgence / Vinings, Georgia

Rating: ★

Auto Repair & Service, Car Wash, Auto Oil & Lube

Address: 7000 N Point Pkwy, Vinings

Postal code: 30022

Phone: (770) 667-8064

Worst car wash experience I have ever had. I took my car to be detailed and 2 hours later they returned it with the vinyl covering for my gear shift literally cut it half. Bizarre? Yes. No idea why they did it but I definitely did not bring it in that way. To add to the situation, the manager was extremely rude to me. After 2 months of the manager saying he was getting close to having approval for replacing it for us... view more, he decided to finally just say they had not had something like that happen before so they were not going to be responsible for it. Oh, but they did decide to offer us a gift card to the car wash. Right. Thanks. It was only AFTER I had this experience that I began researching the company and found that many other people have had similar issues with damage to the car and a rude manager. Save yourself the hassle and go somewhere else.

kten04 / 10/3/2009

I visited this car wash last week. I paid $40 dollars for a $10 car wash service. The rug was not completely vacuumed and my leather seats were wiped down with my own leather cleaner. I thought that with the location of the car wash and the type of cars that I have seen there (BMW`s, Mercedes, Cadillacs, etc) that they would have a better quality. I called back to the shop and left several messages for the manage... view morer to return my call because something was missing out of my vehicle. I have yet to receive a return call. Is this what customer service is all about? I will tell anybody and everybody who works or lives in that area of Alpharetta, DO NOT USE THIS COMPANY IF YOU WANT QUALITY WORK AND GREAT CUSTOMER SERVICE!!

franshwa / 4/27/2008

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Phone: (770) 426-8330

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Phone: (770) 270-0212