Galpin Ford / Stevenson Ranch, California

Rating: ★★★★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 15505 Roscoe Blvd, Stevenson-Ranch

Postal code: 91343

Phone: (866) 692-1085

We want come back customer`s NOT come back problems!

Serving the Bay Area since 1977. Four Star Automotive/Four Star Truck Repair is your complete shop for all of your repair needs.

Categories:

New Car Dealers, Automobile Parts & Supplies, Used Car Dealers, Auto Repair & Service, Automobile Accessories, Used Truck Dealers, Truck Rental, Car Rental, Automobile Leasing

Payment:

discover, master card, visa

Neighborhoods:

North Hills East, North Valley

Open hours:

Mon - Sat 8:30 am - 9:30 pmSun 9:00 am - 9:30 pm

Brands:

Ford, Honda, Jaguar, Lincoln, Mercury

Languages:

English

Reviews:

I just had the most disappointing experience with Galpin Ford, accusing me for lying to their service person and charging me for diagnostics which I already knew the results of. I brought in my car and told them I had a problem with caliper 4 misfire and low compression on nr. 2. I asked how much it`s going to cost me to find out what is causing this and what it`s going to take to fix it. After 2 days, they call me a... view morend tell me that I have a problem with caliper 4 misfire and low compression on nr. 2 and that I never told them about this so they need to charge an additional $800 to do further diagnostics. When I brought the car on Saturday, I very specifically said: "I will not pay you to tell me what I already know. Please tell me what the cause is and how to fix it". Service person Sam agreed. Firstly, they agreed that I told them this when I brought the car in. Later, they told me I never said this. Now, they are lying that I said this, but few days later, after the "inspection" has been done. Now, their reasoning is "You should have read the small letters". Basically laughing in my face I got tricked. Never will do business with them again. Horrible service. Very disappointing for Ford and who Ford is doing business with..

dusan.stankovic / 10/22/2013

Patrick Todd Rules

This guy is new to Galpin ford but he is very down to earth so helpful as well as thoughtful too. I got my truck from him and this guy went the extra steps to make sure I got the deal I needed to get. I hate reviews and I hate to be pushed around but this was not the case here so I felt I needed to say dude thanks so much. I will tell all my buds where the best buys in town are and who to see to make sure they get ... view morethe best deals as I did. Pat Thanks Steve

moorsteve93021 / 4/3/2012

Excellent Ford Serivice

I just moved to LA from NH. I was used to my local Ford dealer back home. I had a car emergency and I needed help. I went to Galpin and was concerned that the dealership was so huge! I have to say I have never had better service experience. They told me they service around 200 cars on a weekday. I can see why they are so popular. I got an appointment for 7:00AM the morning after I called, and I was in and out with a ... view morerental car in about 20 minutes. They diagnosed my problem, and called me around noon. The work was done in the time they estimated, under the price they estimated. For a dealer size, I was amazed at how personal my experience was. This is a great place, I will definately go back when I need service.

bgoleman / 2/12/2011

This is the place!

This dealership is like a one stop shop. I live in NY now and I still go back there to buy my cars because I like how they treat me...I know I am not being handled like a sucker and I don`t have to sit and haggle on the price. They treat me fairly and that`s why I go back...

adamr415 / 4/12/2010

Amazing Service and Dealership: Galpin Ford

I had such a positive experience at this dealership. I called in with the intention of maybe checking out a car and seeing about prices. I was helped by George Rice, who assured me this was the last dealership I would have to visit. The whole process was so quick, it only took a few hours- I have never been in and out of a dealership so quickly. Everything was so professional, and George was the best salesman I h... view moreave ever met. He was proficient, helpful, and knowledgeable, bending over backwards to make sure I was happy and got what I wanted. He definetly worked with me, I got an even better deal that what I had asked for over the phone! I would highly recommend this dealership, make sure you ask for George Rice.

max gold / 4/5/2010

Execellent Service!

I had a amazing Experience at Galpin. I just want to say, THANK YOU to the sales team over at Galpin Ford. The salesman was unbelievable at answering all my questions and needs. I ended up getting a amazing deal on a New 2010 Ford Edge! They made my car buying experience painless and successful. I highly recommend anyone searching for a quality car and even more, somewhere that will treat you with respect and hones... view morety!

jennalj / 3/30/2010

Excellent Service at Galpin

I bought my Ford Escape Hybrid from Galpin. I go in regularly for my scheduled maintenance checks. A few times I went to the dealerships closer to my house, but each time I regretted that decision. I even love being able to eat at their cafe the Horseless Carriage (on site) when my car is being taken care of!
Their service is truly impeccable.

LaMaria / 12/15/2009