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Porsche Macan fails moose test, Stuttgart responds

Different countries have different safety standards, but most of them revolve around a similar set of tests: front impact, side impact, offset impact, rollover... the usual. But Sweden has its own test. It's called the Moose Test (or the Elk Test), and it's unique to Scandinavia: a car has to be able to avoid a theoretical antlered mammal on the road while traveling at 43.5 miles per hour and return to its previous course without flipping over. The Jeep Grand Cherokee ran afoul of the uniquely Nordic maneuver a couple of years ago, but even more surprising is the way the Porsche Macan has reacted.
Under testing by Sweden's Teknikens Värld, Porsche's downsized crossover - specifically the Macan S Diesel, for what it's worth - didn't flip over, but it skidded off course. In real-world conditions, it follows, the vehicle could run off the road or into oncoming traffic. The testers ran the test several times, and even removed excess weight from the vehicle, and each time it reacted the same way.
In response, Porsche has explained that the behavior is the result of its Active Rollover Protection system kicking in. When the system detects that the vehicle could drastically oversteer, flip over or lose its tire, it momentarily applies the brake on the front outside wheel, allowing the vehicle to shed the cornering forces without losing it completely.

Porsche bringing electric Pajun concept to Frankfurt?

France's L'Automobile magazine reports that a precursor to the long-rumored and much-discussed Porsche Pajun will come to the Frankfurt Motor Show. The reveal is being characterized as a "'connected' study that could well turn into a series model." Just seeing something at all, however, would be a major step. Pajun palaver has been splattered all over the Internet for more than three years, since back when it was going to come with a V6 to be an ICE challenger to the Audi A6, BMW 5 Series, and Mercedes E-Class. The intervening years have turned the rumormill up to Level: Sasquatch, and still we had no idea when we'd ever see a car that, at one time, was headed for showrooms next year. Then we got a bunch of reports at the end of last year about a swoopy electric sedan, accompanied by patent filings for novel electric and hydrogen fuel cell powerplants. This year, Porsche has been making noise in the US and Europe about EV and connected-car initiatives, and reports blossomed with giggly details concerning the Pajun, like a 300-mile range, potentially 600 horsepower, two electric motors, four-wheel steering, and a topological battery layout with "108 separate battery pouches." A more recent report posits a Tesla Model S-fighting 420 horsepower and a 265-mile range. So we hope L'Automobile is correct, because we can't wait to see the proper, sheetmetal inspiration for whatever the Pajun will be. Related Video:

Car owners getting more irritated with their repair experiences, study says

The J.D. Power U.S. Customer Service Index Study (CSI) is a barometer of a vehicle owner's happiness with the service experience. While it wasn't all bad in the 2023 study, the overall owner satisfaction score dropped. This year's tally of 846 out of 1,000 is two points down from 2022, the 43-year-old study's first decline in more than 28 years, and one point down from 2021. However, the overall score remains well up from the pre-pandemic scores of 821 in 2018 and 837 in 2020. The study claims the stumbling block is the horde of BEV launches. The flood into the new energy space has created a recall rate among EVs that's more than double the rate for ICE vehicles. Furthermore, dealership service department knowledge of EVs isn't on par with internal combustion engine expertise, leaving EV owners less satisfied with service advisors compared to ICE owners. Chris Sutton, VP of automotive retail at J.D. Power, said, "As training programs for service advisors and technicians evolve, EV service quality and customer experience must address both the vehicle and the unique customer needs. The EV segment has the potential to spur massive convenience improvements in how customers service their vehicles — but weÂ’re not seeing the benefits yet." Matters are slightly worse for all owners, though, with labor and parts shortages contributing to longer wait times for service appointments. The CSI study surveys owners and lessees of one- to three-year-old vehicles to gauge their happiness with service at franchised dealer or aftermarket service facilities for maintenance or repair work. The criteria in order of importance are service quality (32%); service advisor (19%); vehicle pick-up (19%); service facility (15%); and service initiation (15%). Lexus retains the top spot for luxury brands, giving it three wins in four years. The Japanese automaker won in 2020 as well, its run interrupted by Porsche in 2021. Cadillac, Infiniti and Acura complete the luxury top 5.  For mass-market cars, Mitsubishi wins again after a victory in 2021 and falling to fourth last year. It's followed by Mazda, Buick, Subaru and Mini.  Considering the different service needs and service experience of different body styles, the study has broken results out by segment for the first time. Lexus earned a second victory thanks to winning the premium SUV segment, and Mitsubishi earned a second victory by winning the mass-market SUV/minivan category.