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Mercedes dealers authorized to spend $2,500 on perks for S-Class customers

If you drop $100,000 on a luxury sedan, it seems only reasonable to receive some preferential treatment at the dealership you purchased from. After all, that price isn't just for the car - you're paying for the brand and all the cachet that entails. For Mercedes-Benz, those benefits have apparently been lacking relative to the German brand's luxury competitors.
That's set to change, though, as Automotive News reports that the German brand is placing a much greater emphasis on keeping its customers happy and loyal with its MB Select program. Starting with the new S-Class and spreading to the CLA-Class (and eventually beyond), dealers are being given money - up to $2,500 in the case of the flagship sedan - just to improve the customer experience.
We agree, improving the "customer experience" is quite a vague term, so it's nice that Mercedes USA's CEO, Steve Cannon, offered up some examples to AN at the LA Auto Show. For example, a customer couldn't fit his sunglasses into the overhead compartment. "So we bought him a pair of Ray-Ban sunglasses that fit because of their shape," Cannon said.

Mercedes' CEO says Google should study car use, not car building

Google is rapidly throwing its massive weight into many facets of the auto business. Not only does the search behemoth want to take on Uber, offer car insurance quotes and run a specific version of Android on future infotainment systems, but the company is also at least toying with the idea of constructing its own completely autonomous vehicles. Such a powerful corporation entering the industry could frighten some automakers, but Daimler boss Dieter Zetsche isn't worried. The mustachioed executive doesn't believe that Google actually means to become an automaker but is instead just studying how people use cars. "Google and the likes want to get involved, I don't think in the first place to build vehicles," he told analysts, according to Reuters. Zetsche sees future collaboration with the technology giant in a quite nuanced way in that there are some things they can be partners on and other places where the two corporations might be competitors. One area where Zetsche potentially predicts an antagonistic relationship with Google regards data privacy, a concern is becoming a hot topic in the auto industry at the moment. Zetsche foresees the future of safety in Mercedes-Benz vehicles as protecting occupants not just physically but also safeguarding their personal information. "To be able to provide that, we have to keep control, and we can't do that when it is collected by Google," Zetsche said to Reuters. News Source: ReutersImage Credit: Gero Breloer / AP Photo Mercedes-Benz Technology Emerging Technologies Infotainment Autonomous Vehicles

2016 Mercedes C-Class Coupe offers S-Class style on a budget

This is the new Mercedes-Benz C-Class Coupe and it's the new best-looking vehicle in the small, luxury, sport coupe market. Bold praise, you say? Well, check out the live photos up top and let us know if you still disagree. As previously mentioned, the C-Class Coupe uses the same tactic as its four-door brother, aping the look of the flagship S-Class, but on a smaller, far more affordable scale. That means the same bold but sophisticated front fascia, slim, horizontally oriented taillights, and strong character line as the S-Class Coupe. It's a similar deal in the cabin, where Mercedes stuck with the aluminum and leather-heavy styling of the S-Class. It's a handsome cockpit for sure, complete with a meaty, flat-bottomed steering wheel and prominent display atop the dash. Although like its big brother, those backseats are there more for show than anything else, thanks to that plunging, fastback-like roofline. Expect the engine options on the C-Class Coupe to mirror those on the four-door sedan, with a base 2.0-liter, turbocharged four-cylinder, a twin-turbocharged V6, and eventually, a range-topping, fire-breathing C63 AMG. You can guess which one we're most eager to drive. Rear-wheel drive should be standard, although expect Mercedes' popular 4Matic all-wheel-drive system to be a popular option. Seven-speed automatic transmissions should be the order of the day, while the C63 will get some incarnation of the brand's AMG Speedshift line. As we suggested at the beginning of this story, you should check out our full gallery of photos direct from the floor of the 2015 Frankfurt Motor Show.