1996 Lincoln Towncar on 2040-cars

Auto blog

MyFord Touch getting buttons and knobs back to counter criticisms

Ford deserves credit for being a front-runner in offering advanced infotainment technology with its Sync and MyFord Touch systems, but continued consumer complaints over its confusing touchscreen interface and capacitive controls has made the automaker relent. The Wall Street Journal reports that physical buttons and knobs for controlling tuning and volume will be coming back to Ford vehicles equipped with the controversial infotainment system.
The 2013 F-150 with MyFord Touch gives us a glimpse of what the new layout with buttons and knobs might look like, as Ford says a similar balance of touch screen capability and buttons/knobs are what's being planned for future models. And, while capacitive controls have no fans in the halls of Autoblog, many of Ford's models with MyFord Touch do have a large physical knob for adjusting volume with integrated buttons for tuning and advancing tracks, though most of those are models with the optional upgraded Sony Audio system. Lincoln models with MyLincoln Touch, however, feature only capacitive controls for all stereo and climate functions.
Despite receiving enough complaints to throw buttons and knobs back into the mix (a move that reminds us of BMW's iDrive trajectory, among others), Ford reports that Sync and MyFord Touch have still been sold on 79 percent of its 2013 model year vehicles, a number it claims is double the rate that Honda and Toyota are getting for their infotainment systems. Ford also states that owners who do opt for the duo of technologies are more satisfied with overall vehicle quality than those who don't have it.

2021 Lincoln Navigator gets a black top with new Special Edition Package

For 2021, you can add a two-tone paint scheme to the Lincoln Navigator's list of vaguely retro-inspired luxury elements. The 2021 Lincoln Navigator's top-drawer Black Label variant adds a new Special Edition Package, and it includes a black roof as well as black 22-inch wheels, a black mesh grille, a black rooftop spoiler, and black mirror caps. Lincoln is already one of the bravest manufacturers when it comes to its color palette, and the Special Edition Package's black-roof treatment can be combined with any of six different body colors: Burgundy Velvet, Chroma Crystal Blue, Chroma Molten Gold, Silver Radiance, Pristine White, or Flight Blue. The package will become available in the Spring and is priced at $6,695. The 2021 Navigator Black Label starts at $99,420 or $102,620 for the longer-wheelbase L version. For those who don't want to go full two-tone, Lincoln continues to offer the mid-grade Navigator Reserve with a Monochromatic Package that brings black wheels, a dark finished grille and body-color mirror caps. It's available in combination with Infinite Black, Ceramic Pearl, or Pristine White body color for $3,965. Related Video:

Preposed class-action lawsuit targets 'defective' MyFord Touch

A national law firm, Hagens Berman Sobol Shapiro LLP, has filed a proposed class action lawsuit whose presupposition is that MyFord Touch is defective. Specifically, the complaint states that the system - as well as the MyLincoln Touch and MyMercury Touch clones - often freeze, fail to respond to voice or touch commands and have issues connecting to mobile phones.
According to Hagens Berman managing partner Steve Berman, MyFord Touch is a theoretically "brilliant idea" that falls short in actual execution. Said Berman in a press release, "In reality, the system is fundamentally flawed, failing to reliably provide functionality, amounting to an inconvenience at best, and a serious safety issue at worst."
Other MFT issues enumerated within the 41-page filing include problems controlling the window defroster, rear-view camera and navigation system. The suit maintains that Ford is aware of the problem but has yet to submit a workable and acceptable solution to MFT customers. Scroll down if you'd like to read the full press release.