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Here's why our Lexus NX is uglier than the rest of the world's

Take a good look at the image above. That's the US-market Lexus NX 300h, and it looks, well... distinctive. Although the entire NX crossover sports styling that could certainly be described as controversial, it's the front end of the 'ute that seems to draw most of the ire, befitted as it is with Lexus' so-called spindle grill.
Now, take a look at the pair of images just below. The one on the left is from the States (the same model seen above), while the one on the right comes from Europe. Notice a difference? The lower front fascia of the European Lexus NX dips down much lower than the one from the US, and it looks much more refined because of it.
Why the disparity between the two designs? According to Top Gear Philippines, the reason why the US gets the more pointy proboscis is because of its classification as a light truck. It seems trucks are required to have some sort of concession to the car's approach angle - in other words, a truck should be able to clear an obstacle that a car might hit. Why does Lexus care if the NX is a car or truck? Well, that has to do with how fuel economy is reported, as trucks are given less-stringent requirements for Corporate Average Fuel Economy purposes.

Check out this awesome Lexus manga art with exploding cities and dragons galore

Lexus just did something a bit different, and it has to do with manga art. The headliner piece is the Lexus LC 500 with the masked warrior crouching on top of it, seen above. We think it's objectively awesome, as the car autonomously races away from an exploding city. The LC 500 was drawn by Bulgarian artist Daniel Atanasov. He says it's "heavily influenced by Japanese culture. The main character is wearing an oni mask, which in Japan are worn at festivals to protect from evil spirits. He is holding a nodachi sword (a type of Samurai sword), and the pose of the character has been influenced by martial arts." Atanasov says the LC 500 is self-driving, controlled by the character on top of the car. Next up is a drawing of a Lexus ES driving amongst dragons. We're not so sure how long the car will last in that landscape ... perhaps an LX 570 would be the more prudent choice for bombing through a rocky desert. This one blends manga with classical paintings from the west, making it more of a hybrid. It was drawn by Tim Kong — he says he chose to draw dragons in order to "highlight the brave design of Lexus cars." Lexus' last commission is of the UX. This one is much simpler, with fewer things going on in the background. There is simply a girl and her Lexus UX in the dunes as the sun sets. It's rather calming and warm in nature compared to the first two drawings. The artist, Yishan Li, says she drew the UX like this because this is where she envisions taking it if she owned one.

Satisfaction with dealer service rises, Lexus and GMC are tops

During the economic downturn, many car dealerships counteracted their slowing income by focusing on things that would set them apart from competition - things like the quality of customer service they provide. When the economy picked up and more sales and service followed, many also first invested those funds back into the business, improving their dealership facilities and service centers.
It looks like those investments are paying off, as J.D. Power and Associates' latest Customer Service Index Study shows that overall consumer satisfaction with dealer service has increased to 797 (on a 1,000-point scale), up from 787 in 2012 and 29 points higher than the score in 2011. The study also finds that people are more satisfied with the service they get at dealerships compared to independent service providers, despite the much higher average out-of-pocket cost per visit ($118 vs. $44).
Note, however, that this study only looks at how people are treated by a dealer's service department during the first three years of ownership (the survey is based on responses from 91,000 owners and lessees of 2008 to 2012 model year vehicles), so we're talking about the experience had when bringing a car in for repair or maintenance work, most likely under warranty. In fact, maintenance work is increasing in share and accounted for 77 percent of service visits (up from 72 percent in 2012 and 63 percent in 2011). This helps explain why customer satisfaction has also risen, since a properly maintained car is one that's less likely to require a dealer visit for an unexpected repair.