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BMW, Hyundai score big in JD Power's first Tech Experience Index

While automakers are quick to brag about winning a JD Power Initial Quality Study award, the reality, as we've pointed out before, is that these ratings are somewhat misleading, since IQS doesn't necessarily distinguish genuine quality issues. JD Power's new Tech Experience Index aims to solve that problem. The new metric takes the same 90-day approach as IQS but focuses exclusively on technology – collision protection, comfort and convenience, driving assistance, entertainment and connectivity, navigation, and smartphone mirroring. It splits the industry up into just seven segments, based loosely on size, which is why the Chevrolet Camaro is in the same division (mid-size) as Kia Sorento and the Mercedes-Benz GLE-Class is in the same segment as the Hyundai Genesis (mid-size premium). It makes for some screwy bedfellows, to be sure. Still, splitting tech experience away from initial quality should allow customers to make more informed and intelligent decisions when buying new vehicles. In the inaugural study, respondents listed BMW and Hyundai as the big winners, with two segment awards – the 2 Series for small premium and the 4 Series for compact premium, and the Genesis for mid-size premium and Tucson for small segment. The Chevrolet Camaro (midsize), Kia Forte (compact), and Nissan Maxima (large) scored individual wins. Ford also had a surprising hit with the Lincoln MKC, which ranked third in the compact premium segment behind the 4 Series and Lexus IS. This is a coup for the Blue Oval, whose woeful MyFord Touch systems made the brand a victim of the IQS' flaws in the early 2010s. But Ford and other automakers might not want to celebrate just yet. According to JD Power, there's still a lot of room for improvement – navigation systems were the lowest-rated piece of tech in the study. Instead, customers repeatedly saluted collision-avoidance and safety systems, giving the category the best marks of the study and listing blind-spot monitoring and backup cameras as two must-have features – 96 percent of respondents said they wanted those two systems in their next vehicle. But this isn't really a surprise. Implementation of safety systems from brand to brand is similar, and they don't require any input from users, unlike navigation and infotainment systems which are frustratingly deep.

Audi, Jag, Kia and Tesla top Strategic Vision 2014 Total Quality Index

A couple weeks ago, J.D. Power released its latest Initial Quality Study, which gave high marks to Porsche, Hyundai and General Motors, with the latter earning more individual IQS awards than any other manufacturer. Now, it's Strategic Vision's turn, and it's doling out its praise not to Porsche, but to Tesla, which wasn't even included in the JD Power IQS.
The Model S was named the best vehicle overall in total quality, while Porsche's corporate brother and endurance-racing rival, Audi, was named the best premium brand, alongside Jaguar. Strategic Vision cited the Q5 and the ancient Q7 for individual segment awards, as well as the A5, which was a mere point off the top of its segment. SV also handed out compliments for the Audi's interior work. The win for the German brand is a nice improvement over its IQS score, with which it landed above the industry average, but solidly mid-pack.
Jaguar was without a segment winner, although SV did say that the Indian-owned English brand had a number of vehicles very near the top of their segments. This is the second significant win for Jag in two weeks, after it finished second overall on the JD Power IQS a few weeks ago.

2020 Kia Cadenza gets a bigger touchscreen and a new dash to fit it

Admit it, you forgot the Kia Cadenza existed. You might've even thought it was something you put in the living room somewhere between the hutch and the chesterfield. But the 2020 Kia Cadenza is a thing, still, and the full-size sedan's even been given a nip, tuck and extra features for this new model year. To the surprise of no one, this revised Cadenza is identical to the Korean-market K7 we showed you last June. We even included some of those images in the above gallery since Kia only provided a pair of pics for the Chicago Auto Show reveal. However, as it seems likely you'll need side-by-side images to tell the difference between the 2019 and 2020 Cadenzas, here you go. There. As you can now tell, the 2020 Cadenza has an enlarged concave grille that nevertheless maintains Kia's signature "tiger nose" shape. The headlights are now all-LED and fit within a sleeker slit-like housing. The bumper portion has also been redone with the old quad pod of LED lights in each corner giving way to an architectural metallic trim piece that spans its width. The rear bumper and taillights have also been given a re-think. The interior gets more noteworthy changes, however. The dash has been redone to accommodate the standard 12-inch panoramic touchscreen that migrates from the Telluride and other higher-end vehicles in the Hyundai empire. The air vents are now below the screen rather than on either side of it, and the screen itself fits just forward of the concave dash surrounding it. The design achieves the purpose of reducing visual bulk without resorting to the iPad-glued-to-the-dash look. The climate and secondary infotainment controls were also lowered and rearranged into a waterfall panel that now meets up with the center console. 2020 left, 2019 right Interior feature content is largely the same apart from three extra USB ports (one more up front, two in the rear) and an enhanced 10-watt wireless charging pad. It's the safety tech roster that really gets bolstered, however, as Kia's Drive Wise suite of driver assistance features now comes standard. This includes the extensive blind-spot monitoring system that won Autoblog's Technology of the Year award, as well as forward collision warning with pedestrian/cyclist detection and automatic emergency braking, lane-keeping assist, adaptive cruise control with steering assist and navigation-system input, and the Safe Exit Assist feature that warns passengers when traffic is detected from the rear.