2003 Jaguar Xkr Conv Just Serviced on 2040-cars

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2023 J.D. Power APEAL Study shows new-car customer satisfaction scores slip

J.D. Power survey results have been slightly up but mostly down for automakers this year, literally. In February, the 2023 Vehicle Dependability Study showed an overall decline compared the 2022 a month before the Customer Service Index Study did the same. The trend reversed in June with a better overall score on the 2023 U.S. Electric Vehicle Consideration Study than in 2022, then declined again the same month on with a lower overall score on the 2023 Initial Quality Study. The declines continue with the 2023 J.D. Power U.S. Automotive Performance, Execution and Layout (APEAL) Study, overall satisfaction among the 84,555 respondents down two points overall compared to 2022, to 845 out of 1,000 points. Because last year's score dropped compared to 2021, this year marks the first consecutive decline in the study's 28-year history. The study tries to "[measure] owners' emotional attachment and level of excitement with new vehicle" after 90 days of ownership by asking new owners to rate 37 attributes in 10 areas around the vehicle, such as the feeling they get when they hit the accelerator. Satisfaction with nine of the attributes is down this year versus last, fuel economy the only segment to show better results with 15 points more satisfaction. Styling and infotainment are big drags on satisfaction. Responses to new car exterior looks tallied 888 points, down from 894 last year, the largest drop in this year's study. On the digital side, less than half of those surveyed this year said they prefer using a manufacturer's built-in infotainment. From 70% of respondents in 2020 preferring to use a manufacturer's in-house software to play audio instead of Android Auto or Apple CarPlay, that's 56% in 2023. Going all-in on Google appears to have the best effect. J.D. Power said that vehicles with both Google's Android Automotive Operating System (AAOS) and Google Automotive Services (GAS) "score higher in the infotainment category than those with no AAOS whatsoever. AAOS without GAS receives the lowest scores for infotainment of the three categories."  Frank Hanley, senior director of auto benchmarking at J.D. Power, said, "Despite the technology and design innovations that manufacturers put into new vehicles, owners are lukewarm about them. While innovations like charging pads, vehicle apps and advanced audio features should enhance an owner’s experience, this is not the case when problems are experienced.

2021 Jaguar F-Pace hides big interior and powertrain changes under familiar sheetmetal

Jaguar's first-ever crossover is getting a major update. The 2021 Jaguar F-Pace, while looking not much different on the outside, is hiding an all-new interior as well as new engines. The changes to the exterior are quite mild, rather like those of the F-Type. Headlights and taillights are more slender, with the tails losing their little rounded sections altogether. The grille and diffuser areas of the bumpers have been slightly changed, and the main grille gets different inserts on all trims. The fender vents now get the "Leaper," the cat logo, embedded in them. Under the hood are two types of engines. There's the familiar turbocharged 2.0-liter four-cylinder at the base of the range with 246 horsepower and 269 pound-feet of torque. Above that are two versions of the new inline-six-cylinder engine, both of which use a regular turbocharger and an electric supercharger. The less-potent version makes 335 horsepower and 354 pound-feet of torque, while the high-output version makes 395 horsepower and 406 pound-feet of torque. Each engine also gets a belt-driven starter-generator powered by the same 48-volt electrical system that drives the electric supercharger. All engines are coupled to an eight-speed ZF automatic transmission and rear-biased all-wheel-drive system. The interior gets the most immediately noticeable changes. The curvy, rounded dash of the outgoing model is replaced with a more crisp design with better-integrated air vents and large sections of contrasting leather and other accents such as metal or wood trim. An available 11.4-inch infotainment screen dominates the center stack, and it runs the new Pivi Pro infotainment system launched on the Land Rover Defender and the Jaguar I-Pace. This infotainment system can support pairing two phones at once and can receive over-the-air updates. The instrument cluster is available as a 12.3-inch screen that can be configured to show an array of different information including navigation info. The old shifter dial is replaced with a small leather and metal shift lever. Jaguar is also including more features as standard in the F-Pace. Among them are heated seats, a Meridian sound system, keyless entry, blind-spot monitoring and a surround-view camera. Active noise cancellation is also standard and a first on a Jaguar. Pricing and the on-sale date for the new F-Pace have not yet been announced. Related Video:

2014 Jaguar XKR-S GT takes fiercest feline further [UPDATE]

If there were any car to overshadow the 542-horsepower Jaguar XJR that's coming to the New York Auto Show, this is it. Meet the Jaguar XKR-S GT - a street-legal, higher-performance version of the already hardcore XKR-S that will be headed to North America in very limited quantities. Only 30 will be offered on our continent, with 25 earmarked for the United States and the remaining five going to Canada. The cost of entry? $174,000 when it goes on sale this August.
What that gets you is a coupe that is, without any doubt, ready to attack any racetrack it might encounter. The XKR-S' supercharged 5.0-liter V8 has not been upgraded in terms of power - not that 550 horsepower and 502 pound-feet of torque is anything to sneeze at - but instead, Jaguar focused on tuning the bits of the car that help effectively put all that grunt to the ground. There's a new hood with rows of louvers to aid in engine cooling, and elsewhere on the car's body, you'll find carbon fiber on the redesigned front air splitter, dive planes, extended wheel arch spats, as well as a new rear diffuser, an aluminum front under tray and an absolutely massive wing out back to keep downforce to a maximum.
Underneath that hot body are retuned and height-adjustable adaptive dampers; spring rates have been increased by 68 percent in front and 25 percent at the rear versus a standard XKR-S. Most of the front and rear suspension geometry has been upgraded, larger carbon ceramic brakes have been fitted at all four corners, and wider 20-inch forged alloy wheels are found here, wrapped in Pirelli Corsa tires - 255/35-series rubber in front and 305/30-series stuff out back. There's also a revised active exhaust system, which should only improve the already thunderous roar coming out the back of the Jag coupe, and a faster steering rack has been added for improved agility.