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J.D. Power: Mini, Lexus again offer most satisfying sales experience

JD Power has released its annual Sales Satisfaction Index Study, and once again Mini and Lexus have taken top honors. Overall, buyers are more satisfied with the auto-buying sales experience than they were last year, with those surveyed reporting an average score of 664 points on a 1,000-point scale. That's up from 648 in 2011. Dealer satisfaction also increased by five points over last year as well.
All told, Lexus brought home an index score of 737, which was high enough to put it atop the luxury brands for the second year in a row. JD Power says Infiniti came in second in that category with a score of 728 and Cadillac rounded out the podium with it's rating of 725. Speaking of Infiniti, that brand saw the single largest jump in sales satisfaction of any brand on the survey, popping up 52 index points over 2011.
Among mass-market brands, Mini ranked highest with a score of 712, followed closely by Buick with 706 and GMC farther down the line with 683. You can check out the full press release below for more information.

2022 Infiniti QX60 spied running around post-Monograph Concept reveal

Infiniti recently revealed the QX60 Monograph Concept, a concept crossover meant to preview the next generation QX60. Today, the first spy shots of the QX60 in production form hit our desks. There’s a whole lot we canÂ’t see under the camouflage, but it looks fairly representative of what we expect a production version of the Monograph Concept would look like. The headlights, grille design, lower opening and side air intakes all look like they were pulled straight off the concept. It also has the same hood design with raised outer edges that lead right into the A-pillar. Its droopy side camouflage does a good job of disguising its curvaceous profile and pronounced rear fenders. We can see a hint of widening at the rear fenders, and we hope that the MonographÂ’s look is translated over to production there. The mirrors were moved further down onto the doors, and the flush door handles are done away with. This tester appears much less flamboyant with normal-size wheels replacing the giant and dramatic spinners on the Concept (gallery of the concept below). Infiniti QX60 Monograph View 36 Photos Infiniti is copying the shape of the rear over to production. We can clearly make out the raked rear window, overhanging spoiler and rounded shape of the back end. The taillights are a bit difficult to see, but their general design matches up to the Concept. As for the fancy chromed exhaust area on the concept, those spots appear flat and barren on this preproduction model. ItÂ’s still heavily covered in camo, though, so we donÂ’t yet know what the rear bumper design will look like in its final form. The production QX60 is set to be revealed next year where it will likely go on sale as a 2022 model year car. ItÂ’s unclear what powertrain(s) will be lurking under the hood, but at least we know the production version wonÂ’t stray terribly far from the concept now. Related Video:

Infiniti hybrid sports car coming by 2016 after all?

Infiniti makes plenty of good cars, crossovers and SUVs. The premium Japanese brand also has a well-defined presence in racing on the world's largest stage in the form of a partnership with Red Bull in Formula 1. What Infiniti doesn't have, though, is a range-topping halo car.
A report from Autocar in the UK suggests that Infiniti's gaping top-shelf hole may soon be plugged by 2016 with a new hybrid sports car along the lines of the well-received Emerg-E and Essence concepts. This report is contrary to news we heard from Autocar late last year, when company officials reportedly told the publication that a swoopy and fuel-efficient machine like the Emerg-E wouldn't be produced.
Interestingly, Infiniti is said to sense strong demand from so-called "little emperors ... who are used to getting what they want," many of whom live in Asian countries, who are also environmentally conscious. Infiniti exec Andy Palmer told Autocar to expect something "like the Tesla sports car option, but with more flexibility in terms of range."