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Hyundai to offer new shopping service with money-back guarantee

The internet has made purchasing a car easier than ever before. There are dozens of websites, including Autoblog, that have apps and search tools to help find and compare new car prices. Still, the idea of actually walking into a dealership to deal with haggling, trade-ins, financing and paperwork still seems daunting. Starting soon, Hyundai will be streamlining much of that process with its new Shopper Assurance program. The new service helps knock out much of the legwork before you even step into a dealer. There's even a money-back guarantee. With Shopper Assurance, potential customers can search Hyundai inventory with "market prices" listed. That price includes the car's MSRP minus incentives and other dealer discounts. Most of the paperwork for the purchase can be done online. This includes valuing a trade-in, applying for financing, checking credit scores and calculating payments. Test drives can be scheduled online and can be done anywhere, including a customer's home or office. The most interesting part of the new service is the three-day money back guarantee. If for some reason a customer isn't satisfied, they can return the car for full refund. That said, there are a couple of caveats. The car must have fewer than 300 miles on the odometer since purchase and a dealer must inspect the car for damage or wear. The new service will launch later this year in Miami, Orlando, Dallas and Houston and will roll out in 2018 nationwide. Related Video:

Did a US automaker blow the whistle on Hyundai, Kia fuel economy issue?

In all of the most hotly contested mainstream segments of the motoring universe, the difference of one mile per gallon averaged on a widow sticker can mean the difference between a sale and a walk-off - to say nothing of two or three mpg. So, when Hyundai and Kia were forced to reveal that many of their 40-mpg ratings were actually 38s and 37s, well, it made for big news.
It also, conceivably, made for a competitive disadvantage immediately, when the Korean automakers' products were being shopped versus the guys down the block. And it's that disadvantage that makes a recent story from Automotive News so juicy.
AN is reporting that Margo Oge, former head of the Environmental Protection Agency's Office of Transportation and Air Quality, got a tip in 2010 that Hyundai/Kia were "cheating" to get its impressive fuel economy numbers. The tip, said Oge (who retired from the EPA this past September), came from a senior vice president from a domestic automaker. The source was credible enough for Oge to launch an audit of the Hyundai figures, which ultimately lead to the debacle that we reported on a few months ago, and that the Korean company has been trying to bounce back from ever since.

Hyundai and Rockstar team up to build Moab-inspired Santa Fe for SEMA

We're in the run-up to SEMA 2017, and the early looks at the show cars are rolling in. Hyundai is letting this render out early. It's called the Rockstar Energy Moab Extreme Off-roader Santa Fe Sport Concept, and that mouthful shouts everything Hyundai wants this thing to communicate from the top of its lungs. Most of those words, however, aren't likely on the minds of shoppers looking at this three-row crossover, but logic and SEMA do not always find each other. Before we get into details of this build, we reached out to Hyundai and a representative clarified a few things. This Santa Fe hasn't been out bouncing off rocks at Moab — yet. We were told it "will be HEAVILY tested at Moab and a special video prepared for SEMA." We can't wait. While Hyundai says this is an all-new vehicle, it treads much of the same ground as last year's nitrous-huffing Rockstar concept Santa Fe. The King coilovers, R1 brakes, AEM intake and Mishimoto plumbing are all present and accounted for. And yes, there's another Nitrous Express system installed. New wheels and tires are present, as is a new wrap and more LED lights up front. (Can there ever be enough lights on a show truck?) It doesn't look like a winch is fitted, but there's a rooftop tent. SEMA is coming up at the end of the month, so we expect more details on this and other concepts soon. Related Video: Featured Gallery Rockstar Moab Extreme Off-Roader Sante Fe Sport Concept: SEMA 2017 Image Credit: Live photos copyright 2017 Drew Phillips / Autoblog.com SEMA Show Hyundai Crossover SUV hyundai santa fe