2008 Gmc Acadia Slt on 2040-cars

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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

One-off 2022 GMC Jimmy shows the convertible SUV that could have been

GMC is seemingly content to let the sixth-generation Ford Bronco take on the Jeep Wrangler on its own. The company left this segment of the market decades ago, but an Arkansas-based builder named Flat Out Autos is bringing the Jimmy back for the 2022 SEMA show. The modern-day Jimmy largely mirrors the Sierra 1500 that it's based on from the tip of the front bumper to the b-pillars. Beyond that, Flat Out Autos added redesigned quarter panels, removed the partition between the cargo box and the cabin, and installed rear seats. It also developed a removable, body-colored hardtop that brings the truck's silhouette in line with the second-generation Jimmy's. Out back, the versatile MultiPro tailgate remains, and the Jimmy keeps the Sierra's rear bumper with a step integrated into each corner. All told, the conversion looks surprisingly good. We bet GMC could sell a lot of these if it decided to jump back into the segment. The interior is mostly Sierra fare, though the front seats tilt forward and carpet lines the cargo box and the inner part of the tailgate. Flat Out Autos hasn't released technical details, so there's no word on what the Jimmy is powered by. More details will presumably be announced in the weeks leading up to the 2022 SEMA show, which opens on November 1, and Flat Out Autos plans to build 25 units.

2020 Chevrolet Tahoe, Suburban and GMC Yukon all spied with production lights

One of our spy photographers just caught a smattering of full-size GM SUVs out testing, including the Chevrolet Tahoe, Suburban and GMC Yukon. Previous spy photos of the next-generation of these big GM SUVs have revealed that GM is going with an independent rear suspension design, and these shots confirm the news once again with our best look at the hardware yet. Check them out from the rear, lined up like ducks in a row to see the beefy control arms down there. This will undoubtedly give the big SUVs a more compliant ride, and should bring it back into touch with the refinement from the Ford Expedition and Lincoln Navigator. The new bits we get to see with these shots are production headlights and taillights that are shaping up to look pretty neat. Most distinguishable are the GMC Yukon's LED DRLs. These look a lot like the C-shaped LEDs outlining the headlights on the Sierra, but they have an extra LED strip on top of the C. The parts of the taillights that we can see look significantly different than that found on the Sierra, showing GM is planning on having a great deal of differentiation there. We can sort of see through the mesh covering the grille to what appears to be a classic horizontal bar style front opening. Chevy is predictably dialing the crazy LED strip design back for the Tahoe and Suburban. The parts that are lit up look a whole lot like the headlight fixtures on the 2019 Silverado. That truck uses a stack of lights with the actual headlights separated from the DRLs. We can see the same thing going on here, with the headlight up top and curved LED DRL strip sitting below. It's tough to say if the designs are exactly alike, but we expect to see an extremely Silverado-esque look once all the camouflage comes off. Chevrolet's taillight design differs from its donor truck like the GMC, showing off a curved, vertical series of LEDs out back. Once production lights start popping up like this, we know the vehicle is moving closer to its end game. A reveal sometime later this year could be in the cards for GM's next batch of full-size SUVs. It certainly needs them quick, as Ford rockets ahead with increased Expedition production announced earlier this week.