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Enterprise working with renter's insurance to cover $47k Mustang stolen from its lot

There was more than a bit of public indigence following the recent story of Enterprise Rent-A-Car billing a customer $47,000 to replace a Ford Mustang GT Convertible stolen from a Nova Scotia lot. To recap: Kristen Cockerill rented the Mustang for two days, returned it to the lot on a Sunday and left the keys in a secure dropbox only for Enterprise employees to find the car gone the next day.
Despite Enterprise policies stating that customers are responsible for vehicles dropped on off-days, the company has admitted that the situation could've been handled a bit better.
In a recent statement, Enterprise has backed off the big-bill story, and claims to be working with Cockerill and her insurance company to resolve the issue. Further, the Enterprise general manager overseeing Nova Scotia has spoken with the harried renter, and apologized "for the way this claim was handled during the last few months."

Social media star Scott Monty leaves Ford

It seems weird to think that an automaker could have a social media star, but Ford does. Or at least it did. Scott Monty, its Global Digital Communications Manager, led the company's team for almost six years and forged a reputation as being one of the most talented people in corporate social media. But the guru recently announced that he would be leaving the automaker for an undisclosed job elsewhere.
"I just decided the time was right. I am going to take a little time with my family, and I am going to start on a new adventure pretty soon," said Monty in an interview with AdWeek. He also explained a little about his theory of how companies should use social media. In his opinion, it should be a chance to go beyond standard marketing and build a relationship with people. Businesses need to have a broad focus for its online message, and using just one service isn't enough to be successful.
Under his guidance, Ford expanded its Facebook presence significantly. According to AdWeek, it launched the 2010 Explorer on the popular site. Also, when the company wanted to investigate selling electric models, it initially gauged the public's reaction on Facebook and then advertised them there first. Monty has been a major supporter of Twitter as well to broaden the company's communication with the public.

New Ford Police Interceptor tech protects cops' backsides

It was only a matter of time before law enforcement agencies would realize the potential of driver-assist technology for use in their Ford Police Interceptors, and, now that they have, those back-up cameras and radar systems won't be used just for parking, but for security, as well.
The surveillance mode system works when the camera or radar detects movement from behind the vehicle, and if it does when it's activated, an alarm will alert the officer inside the car, the driver's side window will roll up and the doors will lock, protecting the officer from an unwanted intrusion. The officer, of course, has the option to turn surveillance mode off, mainly in urban areas where pedestrians would constantly set the alarm off, and it can only be activated when the police car is in park.
Randy Freiburger, Ford's police and ambulance fleet supervisor, came up with the patent-pending idea when researching the needs of police officers and riding along with them, during which time he realized officers would be safer with an extra set of eyes watching the area behind their cars, especially at night or when they're completing paperwork, using the in-car computer or handling a radar gun. "Unfortunately, there are people with bad intentions who sneak up on police officers," he says.