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Report: Fiat, Chrysler considering natural gas push

Tue, 07 Dec 2010

The United States is currently the number one producer of natural gas, but with few exceptions the fuel that heats millions of homes hasn't made it's way into our cars and trucks. Automotive News reports that Fiat/Chrysler CEO Sergio Marchionne would like to change that in the coming years by introducing the technology in Fiat and Chrysler vehicles.
The move makes plenty of sense for Fiat, which is currently a natural gas market leader in Europe with 80 percent of the market for methane gas-powered cars and 55 percent of the light truck market. Fiat cites cost advantages and availability of natural gas as main reasons to push the technology in the U.S. A natural gas-powered vehicle carries a $3,000 price premium over the typical petrol mill, compared to $3,300 for diesel and $8,000 for an electric hybrid.
Natural gas seems like a perfect fit for the U.S., but the technology faces many of the same availability obstacles as electric vehicles. AN points out that there are only 1,300 methane fill stations nation-wide; a fraction of the 160,000 petrol stations available to drivers. Fiat research boss Constantinos Vafidis notes that natural gas makes the most sense in "public services and goods transportation, where vehicles are refueled from a central base."

Jill Wagner retired as Mercury spokeswoman

Wed, 17 Nov 2010

Jill Wagner has officially given up her crown as the queen of Mercury. With the Ford middle child on its way to the scrap heap, Wagner no longer has any automotive hardware to promote. Given her varied talents, we wouldn't be surprised to see her pick up where she left off with another automaker.
And here you thought you'd never be upset about Mercury's passing.
Thanks for the tip, Gregg!

SEMA 2010: Zero South Biodiesel Electric Hummer shows its guts

Tue, 02 Nov 2010

Zero South Biodiesel Electric Hummer - Click above for high-res image gallery
Zero South, a company that popped up at SEMA in 2008, is back again with its Biodiesel Electric Hummer. The heavily modified H1 rides on tracks at all four corners - a necessary modification, since this Hummer is designed for an expedition to the South Pole.
The trip is going to be documented by Chris Paine, who's best known for the film Who Killed the Electric Car? It was reported back in 2008 that the vehicle was going to be driven by Buzz Aldrin and Apple co-founder Steve Wozniak. The film is called Drive Around the World and was shot in 3D. Drive Around the World is also the name of an organization that works to inspire an urge to explore while raising money for various charities. The H1 shown above is Zero South's vehicle for participating in these expeditions.

Report: Last Mercury for retail business built on Sunday

Mon, 04 Oct 2010

Ford is already well into winding down its Mercury line, and the autoamker has announced that the very last of the soon-to-be dead brand's products built for retail sales was manufactured on Sunday, October 3. The final Mercury Mariner rolled off of the assembly line at the company's Kansas City facility, putting an end to a brand with over 70 years of history behind it.
Even after the Mariner heads off into the automotive sunset, Ford says that it will continue to manufacture a handful of Mercury models for fleet and government service for a while longer, though mum's the word on how long we can expect that practice to continue.
Interestingly enough, according to USA Today, most incentives on Mercury vehicles have all but dried up, even as the brand's August production increased by 120 percent compared to July's figures. Instead of cash on the hood, some areas are offering no-cost maintenance or similar programs. Even so, Mercury has continued to out-sell Lincoln right to the end - besting Ford's luxury arm's sales by nine percent in August.

Oh, Kei Go: Toyota set to enter JDM minicar market?

Fri, 01 Oct 2010

Toyota is looking to get bigger... by going smaller. The Japanese automaker is looking to enter the kei car market, a popular segment in its homeland. Kei cars are small vehicles with restrictions on length (11.15 feet), width (4.86 feet), engine size (660 cubic centimeters) and power output (63 horsepower). Currently, Toyota is the only Japanese automaker not producing vehicles for this segment, but that is set to change, according to a report from The Wall Street Journal.
Thanks to its relationship with Daihatsu, Toyota can jump right into the kei car game. Daihatsu is one of the largest producer of kei vehicles and it is currently owned by Toyota.
Although kei cars are restricted in terms of size and power, they are not restricted by technology. Automakers utilize different drive configurations, powertrains and amenities to keep their cars fresh. Daihatsu and Toyota plan to work together to produce Toyota-branded kei cars. The two companies will utilize Toyota's knowledge of electric and hybrid systems to produce efficient little vehicles for the Japanese market.

Chevy gets cracking on Cruze EV fleet testing

Tue, 21 Sep 2010

Chevrolet Cruze EV - Click above for high-res image gallery
The Chevrolet Volt hasn't yet gone on sale, but General Motors is looking at ways of expanding its electric vehicle lineup. Chevy, along with partner LG, is employing a group of all-electric cars in the form of the Cruze. The sedans are part of a demonstration fleet which is located in Seoul, South Korea and is being used to provide data in an electric vehicle research project. The goal is to gather information on driving patterns and charging behavior in addition to consumer acceptance.
The Cruze EVs, along with some Daewoo Lacetti Premieres EVs, are the first fleet of full-size electric vehicles and should provide invaluable information for The General. Staying full-size means not sacrificing cargo space, so the battery pack is mounted to the underbody, leaving the trunk area open for plenty recyclable, canvas grocery bags.

Report: Ford still hoping to cut 10% of its dealer network

Thu, 16 Sep 2010

Ford may have come through the automotive implosion relatively unscathed, but that doesn't mean the company isn't still trying to trim its costs. According to Automotive News, Ford wants to consolidate its dealer network by closing the doors on some 300 lots. The reason? While the automotive market is slowly improving, no one expects to see the kind of buying levels enjoyed before 2009 anytime soon. As a result, Ford wants to boost the profitability of its dealer network by reducing the number of outlets available to consumers.
While you'd expect dealers to be up in arms over such an announcement, Ford says that, by and large, its showrooms are behind the move. The company's relationship with its dealer network recently hit an all-time high, putting Ford in a good position to push the consolidation effort.
The move to trim outlets is also bolstered by the fact that there are 261 Lincoln-Mercury dealerships out there, and with Mercury on its way to the back lot in the sky, those dealers will likely be exploring other options. And with Ford currently operates a total of 3,338 dealerships in the States, a sacrifice of 10% seems more than reasonable.

Report: Toyota's Daihatsu recalls over 500,000 minicars over... fading taillamps?

Thu, 02 Sep 2010

Daihatsu has announced plans to recalling over 500,000 vehicles in Japan due to taillight lenses that can fade over time. The lenses, originally orange, will bleach white with exposure to the sun, leading to a potential safety risk. As a result, Daihatsu is recalling a total of 435,423 Move hatchbacks built between 1995 and 2000, as well as 145,769 Mira models manufactured from 1998 to 2000. Both vehicles fall into Japans micro-car category and are powered by fuel-thrifty .66-liter engines.
The company plans to fix the issue by installing orange bulbs in the vehicles instead of the white ones that came from the factory.
Daihatsu is owned by Toyota, and the company produces a number of small vehicles for the manufacturing giant. While not as crippling as some of the other issues Toyota has had this year, the Daihatsu does add to the 11 million recalled Toyota and Lexus vehicles recalled since fall of last year.

GM recalling over 243,000 crossovers over possible seat belt defect

Tue, 17 Aug 2010

2010 Buick Enclave - Click above for high-res image gallery
The summer of 2010's recall hit parade continues unabated today, with General Motors having just announced that it is asking 243,403 owners of its 2009-2010 Lambda crossovers to bring their three-row haulers in for inspection. The culprit? Second-row seat belts in select Buick Enclave, Chevrolet Traverse, GMC Acadia, and Saturn Outlook CUVs have "failed to perform properly in a crash."
According to GM, a second-row seat-side trim piece is to blame, as it can impede the upward rotation of the buckle after the seat is folded flat. As a result, if the buckle makes contact with the seat frame, cosmetic damage can occur, potentially requiring additional force to operate the buckle properly. So far, no great shakes, but in the process of applying that additional force, the occupant may push the buckle cover down to the strap, potentially revealing and depressing the red release button. As a result of this, the belt may not latch, or in certain cases, it may actually appear to be latched when, in fact, it isn't.

PSA: Chevy owns 94% of Uzbekistan car market for make benefit glorious nation

Tue, 06 Jul 2010

General Motors has been the largest automaker in the United States since before many of your parents were born. And The General managed to keep its sales lead in spite of a very public government-assisted bankruptcy and the loss of four brands. But while GM's 20 percent market share remains impressive, it doesn't come close to the success the automaker has achieved in... Uzbekistan?
Inside Line reports that GM currently owns 94 percent of the Uzbekistan market, with 59,000 of the 63,000 vehicles sold so far this year. Impressive, right? Well, if you remove commercial trucking from the equation, GM's share of the market is 98.6 percent; a healthy temperature by any measure. You're probably (not) wondering how The General managed to secure the entire Uzbek market. The answer is simple: GM is part owner of a join venture plant that is capable of producing 250,000 vehicles per year. The facility was a joint venture between UzAvtoSanoat and Daewoo, and since GM controls the Korean automaker, the plant basically makes Daewoos with Bowtie badging. The facility currently produces the Chevrolet Matiz, Lacetti and Captiva (shown above).
So it appears the Uzbekistians (Uzbekistanis?) are a very loyal bunch that go to great lengths to support local jobs. Now the competition knows what to do to break Chevy's dominance; provided anyone can find Uzbekistan on a map.

Reader Spy: 2012 Hyundai Accent hatchback caught napping

Mon, 05 Jul 2010

2012 Hyundai Accent hatchback - Click above for high-res image gallery
Eagle-eyed Autoblog reader James spotted a camouflaged compact hatchback sitting in a parking lot in South Korea the other day, and fortunately for us, he had a camera with him. At first glance, this is obviously a new Hyundai based on the upward sweeping crease along the side that is characteristic of Hyundai's new 'fluidic sculpture' design language.
Closer examination indicates that this is almost certainly the five-door hatchback version of the new Verna/Accent that debuted at the Beijing Motor Show in April. The wheels are the same as the ones we saw on the Verna and the side crease extends ahead of the door cut-line which differs from the Elantra that debuted a week later at the Busan show in Korea.

GM recalls 1.5 million vehicles over heated windshield washer system

Tue, 08 Jun 2010

Heated windshield washer system: Good. Heated windshield washer system that gets so hot it could potentially cause a fire: Recall. General Motors has announced that it is recalling some 1.5 million vehicles built between 2006 and 2009 for just such a problem. A similar measure was taken in 2008, but apparently the fix performed for that recall hasn't eradicated the issue entirely.
The models affected consist of the Buick Enclave and Lucerne; Cadillac CTS, DTS, Escalade, Escalade ESV and Escalade EXT; Chevrolet Avalanche, Silverado 3500, Suburban, Tahoe and Traverse; GMC Acadia, Sierra, Yukon, Yukon XL, Hummer H2 and Saturn Outlook. In lieu of a fix, it seems that The General is offering to pay owners $100 to remove the heated washer fluid system in its entirety.
[Source: The Detroit News]Read | Permalink | Email this | Comments

Turn Out the Lights: Final Hummer H3 rolls off the line... for Avis

Tue, 25 May 2010

2010 Hummer H3 - Click above for high-res image gallery
Would the last one out the door please switch off the lights? The long strange trip that has been the Hummer brand is just about over for General Motors. The final ever production H3 rolled out of GM's Shreveport, Louisiana factory on Monday May 24, 2010 on its way to an Avis rental car outlet. As you may recall, GM had actually stopped assembling H3s in mid-2009 as it went through bankruptcy, but it resumed production recently in order to fill an 849 unit special order.
GM tried to sell the Hummer brand to Sichuan Tengzhong Heavy Industrial Machines Co., Ltd but the deal ultimately fell apart last February. A subsequent offer from Raser Technologies also went nowhere. Now that production has ceased, 200 of the 900 remaining employees at Shreveport will be laid off by July and the rest of the Hummer staff back at headquarters in Detroit is either leaving or being reassigned.

GM recalls 163k Hummer H3 models for hood issue

Wed, 05 May 2010

Hummer H3T - Click above for high-res image gallery
General Motors has just announced a sizeable recall on Hummer H3 models manufactured between 2006 and 2010. According to Consumer Reports, the vehicles have defective hood louvers that could come loose over time and detach from the vehicle while driving. The tabs that hold the louvers in place have been found to break, causing vibration that can lead to total separation.
The National Highway Transportation Safety Administration is warning H3 owners to be on the lookout for any vibration of the louver assembly, as that may be an indicator that a failure is likely. A total of 162,000 Hummers are covered under the recall, and General Motors says that technicians will apply an adhesive in order to keep the louvers from coming loose at no cost. Owners may contact Hummer at 800-732-5493 or visit the NHTSA recall site for more information.

Buick LaCrosse rebranded as Daewoo Alpheon in South Korea

Fri, 30 Apr 2010

2011 Daewoo Alpheon - Click above for high-res image gallery
General Motors may be shying away from badge engineering here in the United States, but that doesn't mean the company is giving up its old ways in other parts of the world. Daewoo recently unveiled its new Alpheon sedan at the Busan International Motor Show in Korea, and the car is as identical as identical gets to the 2010 Buick LaCrosse we all know and love. The Korean automaker says that its newest luxury cruiser is "based on the same architecture" as the mid-size Buick, though we would be more inclined to say Xerox couldn't come up with a better copy.
Under the hood, Korean buyers will find the same mid-range 3.0-liter gasoline V6 that American buyers enjoy. As near as we can tell, the only significant difference is that the Tri-Crest badge has been ditched in favor of a Daewoo piece. At least they went that far.

Pushing Back: GM expanding Chevrolet into Korea, Daewoo out

Thu, 29 Apr 2010

Chevrolet Camaro goes to South Korea - Click above for high-res image
General Motors decided several years ago to begin heavily promoting Chevrolet as its global mainstream brand even in markets where its existing brands like Opel and Daewoo were a dominant force. Today, at the Busan Motor Show in South Korea, GM Daewoo president Mike Arcamone announced that the Camaro would lead the way in GM's efforts to market Chevrolet in South Korea.
For now at least Chevrolet and Daewoo-branded vehicles will coexist in the Korean market. However, while we were in China last week GM officials told us that the Daewoo brand, which has been somewhat tainted by past quality issues, would eventually be phased out in favor of Chevrolet. When the new Aveo launches next year it will likely be badged as a Chevrolet even though GM Daewoo is in charge of engineering the car.

Report: GM struggling to market turbo technology

Tue, 20 Apr 2010

In the automotive realm, marketing can sometimes prove just as important as the actual product. Take, for instance, Ford's well regarded EcoBoost technology, which couples turbocharging with direct injection to produce more horsepower and reduce fuel consumption. Would it surprise you to hear that General Motors has had similar technology on the market for over three years?
It's true. GM's first turbocharged, direct injected powerplants hit the market for the 2007 model. The 2.0-liter Ecotec mills put down an impressive 260 horsepower and a matching 260 pound-feet of torque, and they were lauded by the press in the engine bays of the Pontiac Solstice, Saturn Sky, Chevrolet Cobalt SS and Chevrolet HHR SS. But few people outside a core group of enthusiasts actually remember this fact.
Says Uwe Grebe, executive director of GM's global advanced engineering, "We didn't have a badge and say, 'This is the most important thing we will put on all our brochures.'" Ford, however, did just that, and it's EcoBoost engines are right at the tips of all our tongues when we discuss today's most advanced powerplants. So, how does The General fix its mistake?

Report: Senator to investigate GM's handling of Hummer deal

Tue, 13 Apr 2010

General Motors has already begun turning the lights off at its Hummer brand, though that may be no fault of multiple potential buyers. We're not just talking interested parties from China here, either. According to brand enthusiast website HummerGuy, several American-based companies have expressed viable interest in snapping up the SUV-slinging manufacturer over the past few months. Even more surprisingly, all of the potential offers have reportedly fallen on deaf ears.
Both Raser Technologies and Electric Motors Corporation have supposedly made The General offers worth considering, and GM has left them unanswered. These whispers haven't just been crawling around the web - they've evidently made their way all the way to Illinois Senator Roland Burris (above), who has promised to look into the matter himself.
While we'd be thoroughly surprised if such an investigation had any repercussions, we have to wonder why GM would say no both of the EV builders unless it thinks it can make more money winding down the brand by selling off tooling and manufacturing rights, or perhaps just avoiding bureaucratic headaches. Some experts believe GM might be worried about competition from future extended-range EVs, but we have a hard time imagining one of the world's biggest manufacturers losing sleep over a couple of startups. Either way, as with Saab before it, there remains a sliver of hope for the brand, but we certainly wouldn't bet on another eleventh-hour miracle.

One more bidder reported left for Hummer, but is GM listening?

Thu, 08 Apr 2010

Sure enough, someone out there still wants Hummer. According to a report by The Car Connection, Raser Technologies has put multiple bids in for the General Motors Earth-squishing trucks - both before and after the failed bid from China's Sichuan-Tengzhong. Raser Technologies made a name for itself by converting an H3 into a plug-in hybrid not too long ago, and if the company managed to gain control of the future of the Hummer brand, you could bet your biscuits it wouldn't be too long before a hybrid truck made its way into showrooms.
Raser Technologies already has a prototype extended-range EV platform - the same tech fitted into the electrified H3. According to the company, the truck can cruise up to 40 miles on electric-only power, and should be capable of close to 100 mpg by the time everything's said and done. There's some speculation that GM is shy about handing Hummer over to Raser because of the potential threat to Detroit's own extended-range EV program, though we find that one tough to swallow.
For now, it looks like a dead end for Hummer. With GM already switching off the lights and sallying forth with the wind down, it doesn't look good for the brand, but as we learned with Saab, there's always hope. We'll keep you posted on the next on again/off again deal.

Report: Last-ditch sale effort for Hummer post wind-down announcement fading

Tue, 06 Apr 2010

It's getting tough for even the most ardent supporters of the Hummer brand to continue to keep hope alive. Reports the aficionados at HummerGuy.net: "While many of us were hoping for a last-minute miracle to save the Hummer brand, signs from Detroit are indicating that Hummer production will soon cease indefinitely."
It appears as if General Motors has resigned itself to winding the brand down and letting it die a slow, agonizing death. The automaker says that it's no longer considering offers for the brand and dedicated Hummer staff are reportedly be assigned to serve elsewhere.
Oh, and about that "Save Hummer" summit that's planned for April 11th near Chicago? GM, though it is aware of the rally, has no plans to send representation. That sound that you hear? That's just the tolling of Hummer's death knell. Thanks for the tip, Brian!

Report: Chicago-area 'Save Hummer' rally planned for April 11

Mon, 05 Apr 2010

Hummer H3T Alpha - Click above for high-res image gallery
Not so fast, Captain Planet. Hummer may be on its last leg at the moment, but fans of the brand aren't going to let their favorite earth-roaming SUVs go down without a fight. Capital & Labor International Coalition, a newly-minted organization, thinks it has all the answers to the brand's woes, and has scheduled a summit to help save Hummer here in the states on April 11.
This assemblage could be more than just a few fans with posters. CLIC has invited everyone from shareholders to Hummer's CEO and United Auto Workers leaders. Thane Ritchie, chairman of the organization, said CLIC has taken a good hard look at the General Motors/Hummer issue and there may be another option out there other than just turning off the lights for good.

Team Miller Fisher finishes the 20th Anniversary Rallye A"icha des Gazelles

Thu, 01 Apr 2010

Team Miller Fisher finishes the Rallye Aïcha des Gazelles - Click above for high-res image gallery
Team Miller Fisher has crossed the finish line of the Rallye Aïcha des Gazelles - in a Hummer H3 driven off a Parisian dealer's lot - and battled from 51st to 12th out of 98 teams after a mistake on the first leg. The Rallye Aïcha, a six-stage trek through the desert, allows no use of GPS, no pace notes, no cell phones, and no binoculars. Pilots and co-pilots find their way between checkpoints with maps, compasses and pencils, and whoever completes the journey in the shortest distance, wins.
The race was made even harder this year by using not the 1:100,000-scale maps of years past, but scraps of paper with increasingly less route information as the race went on. Olympic skier and co-pilot Wendy Fisher wrote to say, "This continues to be the hardest thing I have ever done in my life. An unbelievably tough event. Days were SO long, almost impossible to get all of the checkpoints."

GeigerCars Hummer H2 Bomber is ready for winter...now that it's spring

Fri, 26 Mar 2010

GeigerCars Hummer H2 Bomber - Click above for high-res image gallery
GiegerCars has a love affair with American cars, and a particularly strange affection for Hummers. The German tuner has created all sorts of strange variants like a Christmas-themed H2, a 700-horsepower H2 built for a Texas sheriff or any number of racing-liveried Hummers like the "Gulf Wing" or this Martini Racing inspired H3.
GiegerCars' latest creation is the Hummer H2 Bomber. The most notable modification is the addition of four Mattracks 88M1-A1 rubber tracks that replace the twenty inch wheels. The rest of the vehicle features a military design theme as well as a roof box with lighting and a silver matte paint finish. Now all we need is a race on a snow-covered drag strip between this and Ken Block's Subaru TRAX STI. Follow the jump for the press release from GeigerCars.

Hummers are for Horses: Artist reimagines the monsterous SUV [w/video]

Thu, 25 Mar 2010

Horse-drawn Hummer H2 - Click above to view the video after the jump
When the internal combustion engine finally helped the automobile pass the horse-drawn carriage as the chosen method of transportation for a majority of citizens in the United States, that a step in the right direction. Right? Moving forward about a hundred years... when the behemoth Sport Utility Vehicle that never actually seems to venture off the beaten path passed the minivan in the hearts and minds of families across the country as the people-mover of choice, was that a step in the right direction?
If you answered no to either of the above questions, perhaps you'll enjoy the video pasted after the break. Created by artist Jeremy Dean (read about our initial post on the project here), the converted Hummer H2 is called Futurama and is pulled by two white horses named, appropriately enough, Duke and Diesel. Hummers are for horses? See for yourself.

Recall: 1990-1992 Daihatsu Rocky has check valve issues

Sat, 20 Mar 2010

Stop the presses! While the rest of the world has been yanking its hair out over that little dustup at Toyota, some actual recall news has been slipping through the cracks. For example, did you know that 2004 Mitsubishi Endeavors are having salted road issues that lead to fuel leaks? Or that 2005 Honda Odysseys have bad liftgate struts? Tsk, tsk. However, all that pales in comparison to the following paragraph.
Turns out, that the check valve in the fuel vapor evaporative emissions control system of 1990-1992 Daihatsu Rockys might crack, causing fumes to fill the cabin. Gasoline fumes inside your Rocky's cabin are bad (think fire, explosions), especially if you smoke. Of course, if you own a convertible Rocky, this won't be too much of an issue. Still, might as well take advantage of this NHTSA recall at your local Daihatsu dealer. Wherever that might be.
Also, in case you've been worried sick about it, there are no recalls for the Toyota Starlet. Phew!

Report: GM temporarily restarts Saturn Outlook, Hummer H3 production

Tue, 16 Mar 2010

Saturn Outlook - Click above for high-res image gallery
Even though both the Saturn and Hummer brands are being phased out, General Motors has reportedly revived production of both the Outlook crossover and H3 SUV to meet consumer demands.
Last month, GM assembled 1,037 Outlooks at its Lansing, Michigan facility, which is where the crossover's Lamda platform stablemates (Buick Enclave, Chevrolet Traverse and GMC Acadia) are built. A spokesperson for GM states that production was reinstated to utilize the rest of the Saturn-specific material at the facility, and that the automaker will continue to assemble the Outlook for a few more weeks.

Out With A Bang: Hummer dealer giving away free shotgun with every new vehicle purchase

Mon, 15 Mar 2010

Lynch Hummer dealership in Chesterfield, Missouri - Click above for image gallery
You've heard of art imitating life? Well how about life imitating war? That's another story entirely, but not so far fetched when it comes to the Hummer. The sport-'ute that met the public eye during Operation Desert Storm has all but completely gone through its entire life cycle in the intervening years: first as a military-only vehicle, the original model became available to the public, then GM bought the rights and started churning out pickup-based H2s and H3s, the U.S. armed forces went back Iraq, the original H1 was discontinued and now GM is preparing to wind down the brand entirely. But not before one last pistol-shootin' hoorah, courtesy of the one dealership that arguably sees the truck for what it is more than any other: Lynch Hummer.
The St. Louis-area franchise made headlines last year when they started filling their emptying showroom with gun racks, selling firearms to make up for dwindling sales in the gigantic SUVs. Now the dealership is connecting the dots with a one-of-a-kind promotion: Buy a Hummer, get a free shotgun.

Lexus and Hummer top 2010 J.D. Power Customer Service Index Study

Wed, 24 Feb 2010

2010 J.D. Power CSI Study - Click above for charts
Lexus and Hummer took top honors in their respective categories in the J.D. Power and Associates 2010 Consumer Service Index (CSI) Study. Released this time each year, the CSI rankings (based on a 1,000-point scale) measure satisfaction among vehicle owners who visit a brand service department for maintenance or repair work during the first three years of ownership - that wonderful honeymoon phase when factory warranties are still in full effect. The study is designed to focus on five measurements: service quality, service initiation, service advisor, service facility and vehicle pick-up. The results are tabulated, and then presented as a score on a 1,000-point scale. Unlike previous years, where all brands were lumped into one single category and only three made it to the podium, JDPA broke things into two segments: luxury brands and mass market brands.
Lexus, with a score of 837, was at the top of the luxury brands, again - the automaker won last year as well. It was followed by Cadillac (827), who showed a big improvement over the previous year, and Jaguar (822). If you recall, Jaguar was at the top of the list in 2008 and finished second in 2009 (this is more indicative of a bar that continues to be raised rather than a decrease in service). Hummer (815) was top dog among mass market brands, followed by the now-discontinued brand of Saturn (808) and Buick (805). General Motors holds six of the top seven spots on the mass market category. At the bottom of the list are Suzuki (693), Mazda (717) and Jeep (720).

JDM Toyota Passo/Daihatsu Boon hatchlets get redesigned

Thu, 18 Feb 2010

2010 Daihatsu Boon - Click above for high-res image gallery
The twin hatchbacks known as the Toyota Passo and Daihatsu Boon in the JDM sphere have been launched in their all-new guises. The Toyota version comes in two flavors, Passo and Passo + Hanna, the latter of which gets extra features like projector headlights. It will also be available in two-wheel and all-wheel drive variants, and on top of that comes in a JDM-bonanza of trim levels such as Modellista and TRD Sportivo.
Being sister cars the Daihatsu will offer the same possible features, but with a much lower projected sales volume - 500 to the Toyota's 6,500 - the Boon will come in three versions as opposed to the Toyota's six. Engine choices are a 1.0-liter, 68-horsepower lump or a 1.3-liter, 94-hp motor, both running through a CVT. The Passo starts at ¥1,000,000 ($10,971 U.S.). You can read about both in the lengthy releases after the jump, and check them out in the gallery of high-res photos below. Top tip, Eralp!

Report: Saturn owners offered $2,000 to stick with GM products

Mon, 15 Feb 2010

After its decision to euthanize Oldsmobile, General Motors knows exactly what happens when it mothballs one of its brands: GM loses market share to the competition. The General is trying to stop history from repeating itself with Saturn customers by offering $2,000 on the hood of every car and crossover donning the ringed planet badge. Automotive News says the offer actually started on February 2 and runs until the end of March. To be eligible for the $2,000 bounty Saturn owners must have leased or purchased their Saturn at least six months ago. Interestingly, those owners don't even have to turn in their Saturn to be eligible for the cash.
AN reports that research company R.L. Polk says even before Saturn went on the endangered species list, it lagged other GM nameplates in the all-important aspect of customer retention. The mass exodus from Saturn loyalty predictably intensified at the end of 2008 as customers became anxious over the future of the brand. For its part, GM insists that all Saturn warranties will be upheld and customers looking for service can still go to a GMC, Chevy, Buick or Cadillac dealership.
[Source: Automotive News - sub. req.]Read | Permalink | Email this | Comments