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Audi will offer A3 TDI owners same goodwill package

Audi will offer a Goodwill Package, similar to the one Volkswagen has offered owners, for the German brand's emissions-cheating diesel four-cylinder engine. Participating customers will receive a $500 prepaid Visa, a $500 gift card for Audi dealers, and three years of 24-hour roadside assistance. "We are offering this Audi A3 TDI Goodwill Package as a sincere token of our appreciation for your patience," the company wrote on its customer website. This offer will only extend to the A3 TDI. A second EPA violation covers an estimated 85,000 vehicles in the US with VW's Group's 3.0-liter TDI V6 like the 2016 A6, A7, A8 and Q5, and the models are also under a stop sale. However, these owners aren't eligible for the Goodwill Package at this time. "Audi is currently investigating the allegations" against the six-cylinder engines, according to the explanation on the site's FAQ. Owners need to register their VIN on the company's website to apply for the Goodwill Package. They'll receive the items in the mail around four weeks later, but will then need to take the affected vehicle and the package to the dealer to activate the cards. Like the VW program, people have until April 30, 2016, to apply for the offer. VW Group of America CEO Michael Horn said last week around 120,000 people already registered for the brand's Goodwill Package. Related Video:

A dealer made a 'Urus' out of an Audi Q7 to get people excited for Lambo's SUV

Fake news seems to be catching on. In an attempt to drum up some interest in the upcoming Lamborghini Urus (the Italian SUV that hasn't been unveiled yet) the Lamborghini dealer in Nurnberg, Germany, created a Lambo-badged promotional vehicle. It seems it has fooled at least a few folks, with several outlets reporting on it as if it's a Lamborghini prototype. Of course, it's not. What you're looking at is an Audi Q7 with a camouflage wrap that includes a Lamborghini-script logo across the back and a promotional message on the side, which reads: "Der Urus kommt / Lamborghini Nurnberg." Thanks to one semester of German, we can tell you that first part means "The Urus is coming." Note, that's "is coming," not "is here." There's also something that kind of resembles a scoop on the front fender. It's also fake. It's not uncommon for automakers to put a cryptic message on the side of a test car, often with swirly camo, but this takes the idea a step further since it's not the actual car underneath. That said, the production Urus, whenever it arrives, is expected to share the Audi Q7's MLB 2 platform. So it sort of works. Kind of. Related Video: Image Credit: CarPix Audi Lamborghini Crossover SUV Luxury Performance confirmed

J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.