2005 Vw Passat Wagon on 2040-cars

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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

VW Jetta GLI, Peugeot 505 are MotorWeek's 1986 Euro sport sedan alternatives

Video reviews have become a mainstay of automotive journalism, but long before every publication turned on its video cameras and started uploading to YouTube, there was one program that was blazing the trail. That, of course, was MotorWeek, the television car program produced by Maryland Public Television and hosted by the inimitable John Davis. The program first aired back in 1981, and after more than three decades in the business, it's got a considerable archive of old episodes to unearth. In this latest gem recovered from the MotorWeek back catalog, the program pitted two European sports sedans against each other: a Volkswagen Jetta GLI and a Peugeot 505 Turbo. That's right: back in the 1980s, Peugeot was still competing in the US marketplace. The forced-induction 505 may not have been enough to keep the French automaker in American showrooms, but it was enough to stand up against the VW. Which one won MotorWeek's favor? You'll just have to watch the six-minute clip to find out. News Source: MotorWeek via YouTube Volkswagen Peugeot Economy Cars Performance Videos Sedan vw jetta gli

Porsche 911 Carrera 4, Alfa Romeo Giulia Quadrifoglio and a chat with Jean Jennings | Autoblog Podcast #626

In this week's Autoblog Podcast, Editor-in-Chief Greg Migliore is joined by Road Test Editor Zac Palmer, Associate Editor Byron Hurd and special guest Jean Jennings. The gang kicks off with a discussion about the cars they've been driving — 2020 Porsche 911 Carrera 4, 2020 Alfa Romeo Giulia Quadrifoglio and the 2020 VW Tiguan. They shift gears to talk about the latest news gleaned from a press conference concerning the 2021 Supra, then, they reach into the mailbag to help a listener buy a performance car. Lastly, Greg has a chat with special guest Jean Jennings. Autoblog Podcast #626 Get The Podcast iTunes – Subscribe to the Autoblog Podcast in iTunes RSS – Add the Autoblog Podcast feed to your RSS aggregator MP3 – Download the MP3 directly Rundown Cars we're driving 2020 Porsche 911 Carrera 4 2020 Alfa Romeo Giulia Quadrifoglio 2020 Volkswagen Tiguan R-Line 2021 Toyota Supra news Spend My Money Jean Jennings interview Feedback Email – Podcast@Autoblog.com Review the show on iTunes Related Video: