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J.D. Power: Mini, Lexus again offer most satisfying sales experience

JD Power has released its annual Sales Satisfaction Index Study, and once again Mini and Lexus have taken top honors. Overall, buyers are more satisfied with the auto-buying sales experience than they were last year, with those surveyed reporting an average score of 664 points on a 1,000-point scale. That's up from 648 in 2011. Dealer satisfaction also increased by five points over last year as well.
All told, Lexus brought home an index score of 737, which was high enough to put it atop the luxury brands for the second year in a row. JD Power says Infiniti came in second in that category with a score of 728 and Cadillac rounded out the podium with it's rating of 725. Speaking of Infiniti, that brand saw the single largest jump in sales satisfaction of any brand on the survey, popping up 52 index points over 2011.
Among mass-market brands, Mini ranked highest with a score of 712, followed closely by Buick with 706 and GMC farther down the line with 683. You can check out the full press release below for more information.

2025 Mini Countryman SE All4 First Drive Review: Electrified and better for it

CASCAIS, Portugal — Everything we said about the overgrown size of the 2025 Mini Countryman in John Cooper Works trim that we recently reviewed applies equally to the 2025 Mini Countryman SE ALL4. The former is powered by gas and the latter is electric, but both are the same size. Interestingly, both have about the same number of ponies, too. To recap, the new Countryman is 5.1 inches longer, 2.4 inches taller and 0.8 inches wider than the second-generation model, which in turn was 8 inches longer and more than 5 inches wider than the first-generation Countryman. A bit chonky, then. Our hackles may be raised by the size of the 2025 Countryman, especially as Mini claims itÂ’s a “Minimalist All-Rounder” — whatever thatÂ’s supposed to mean — but after spending a day actually driving the all-electric SE, we got over it. And we think buyers who care about MiniÂ’s illustrious history like we do will get over it too. ItÂ’s not without fault, but the Mini Countryman is more interesting in electrified SE trim than it is in suck-squeeze-bang-blow JCW trim. The Mini Countryman SE boasts twin electric motors, one up front and one at the rear so that all four wheels are powered. Total system output comes in at 313 horsepower (one lone stallion over the JCWÂ’s figure) and an impressive 364 pound-feet of torque (the gas model is good for 295 lb-ft). ThatÂ’s sufficient for a 0-60 sprint of 5.6 seconds — a bit behind the top-spec gasser, despite the extra torque, due to a weight penalty of nearly 600 pounds for a total curb weight of 4,400 lbs, but still quick. Feeding power to the two motors and contributing mightily to the porky weight is a 66.5-kilowatt-hour battery pack. ThatÂ’s enough capacity to provide up to 245 miles of range (depending on factors that include wheel size), which isnÂ’t bad, but short of all-wheel-drive electric crossover leaders that might be cross-shopped against the Mini, like the Tesla Model Y Long Range (up to 310 miles), Kia EV6 (up to 282) and Nissan Ariya (up to 272). As always, actual range will vary due to driving style, weather and the use of accessories and climate control. Mini claims a maximum charge rate of 130 kW. Again, thatÂ’s not bad, and equal to the Nissan Ariya, but far short of competitors like Tesla (up to 250 kW), Hyundai and Kia (up to 235). Considering its newness on the market, you wouldnÂ’t be wrong to expect some specs that actually move the needle instead of being mid-pack.

Cargo ship carrying 1,200 Jaguars and Land Rovers deliberately run aground [w/video]

A cargo ship carrying a load of new cars out of Southampton has run aground in the English Channel in between England and the Isle of Wight. The vessel apparently suffered some sort of failure just 45 minutes after leaving port that caused it to list heavily to the starboard side before the crew deliberately beached it on Bramble Bank to prevent the ship from capsizing altogether. The vessel, called the Hoegh Osaka, is a 590-foot car carrier weighing some 57,000 tons and registered in Singapore. Although several automakers (including Honda and Bentley) were reportedly looking into whether they had cars on board, the vessel is said to have been filled to approximately one-third its capacity, with 1,400 vehicles on board – including 1,200 Jaguar and Land Rover vehicles, 65 Mini models and one Rolls-Royce Wraith. 70 to 80 pieces of construction equipment were also said to be on board. The Hoegh Osaka was en route from the southern British port of Southampton to Bremerhaven, Germany. Fortunately, no major injuries have been reported. The crew was mostly airlifted by helicopter off of the beached ship, with two crew members evacuated by lifeboat. One crew member reportedly jumped over 25 feet off the ship into the water before being immediately retrieved by rescue workers. According to the Daily Mail, two crew members were treated for non-life-threatening injuries, including a broken leg. It may take several days, if not longer, to extract the vessel from the sand bank and ascertain the damage to the ship and its cargo. An early attempt to free the ship with tugboats failed, meaning that the Maritime and Coastguard Agency may have to wait until more favorable high tides to try again before towing the ship back into the port. Bramble Bank, where the vessel was run aground, is a well-known obstacle to maritime navigators. The Queen Elizabeth 2 ran aground there in November 2008 with 1,700 passengers on board, but was quickly freed by four tugboats and was able to continue on its way. Two local yacht clubs also play a cricket match there every year at low tide. The vessel's operator, Hoegh Autoliners, praised the skill and quick thinking of the crew in acting to prevent the ship's capsizing by running her aground on the soft, sandy shoal. Watch the clip below for aerial footage of the beached ship, courtesy of the BBC. This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.