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2017 Mercedes SL gets more beauty, power, and equipment

The first gestation of the R231-generation Mercedes-Benz SL-Class was appreciably better than the excellent R230 it replaced, it just didn't look nearly as good. Answering for one of its rare design sins with a facelift for the 2017 model year, Mercedes succeeds in restoring the skin-deep glory the R231 SL deserved from the beginning. They didn't stop at the skin, either, giving buyers plenty of additional technical reasons to make the upgrade. The new design establishes its new beauty with the grille and headlights. The grille has essentially been flipped upside down - it is now wider at the bottom than the top. It is flanked by sleeker headlights pulled out to the edges, and now full-LED lights are standard. The front fascia below gets much more pronounced, especially on the AMG versions with their larger intakes and chrome-trimmed A-wing motif across the horizontal span. Brilliant Blue and Designo Selenite Grey Magno join the color palette. The SL400 becomes the SL450, its 3.0-liter twin-turbo V6 juiced up from 329 horsepower to 362 hp, and 354 pound-feet of torque to 369 lb-ft. Both it and the SL550 shed their seven-speed automatics for the new 9G-Tronic automatic. Inside, new designs for the gauge cluster look back at the driver, ambient lighting options have expanded to include polar blue and polar white, and the center console storage ambient lighting throw a brand logo on the two USB ports fitted inside. The roof can be opened at up to 25 miles per hour now, and the trunk separator automatically gets out of the way when you put the top down - no more having to do that yourself beforehand. Turning the page on performance, non-AMG models come offer Mercedes' curve-tilting function with Active Body Control. It counters cornering forces by tilting the body up to 2.65 degrees into a turn; choosing it removes the Eco function from the five Drive Select modes, replacing it with Curve mode. The AMG SL63 and SL65 models come with a mechanical rear differential lock standard - formerly part of a $9,000 upgrade package, an updated seven-speed transmission, and faster shifting via aluminum shift paddles. We'll get looks at the AMG SL63 and SL65 at the LA Auto Show, the refreshed range hits dealerships in late spring next year. Mercedes has a lot to tell you in the press release below, so dig in.

Autoblog Minute: New car customer satisfaction down according to latest ACSI report

Customers have spoken and automobile satisfaction is down in 2015. Autoblog's Chris McGraw reports on this edition of Autoblog Minute. Show full video transcript text [00:00:00] Customers have spoken and automobile satisfaction is down in 2015. I'm Chris McGraw and this is your Autoblog Minute. The American Customer Satisfaction Index or ACSI released its updated numbers and according to the survey, new car buyer satisfaction is down for the third straight year. According to an ACSI press release, customer satisfaction with new automobiles has fallen 3.7 percent, to 79 on its 100-point scale. The ACSI report is based on over 4,100 customer surveys collected in the second quarter of 2015 Sitting at the top of the industry in customer satisfaction is Toyota's Lexus brand with a score of 84. Which was good enough to dethrone Mercedes-Benz, which fell 3% to a score of 83. Of the Big Three, Ford was the only domestic automaker to maintain overall customer satisfaction with its score of 81. General Motors slipped 3% to 79 and Fiat Chrysler had a 5% drop, registering a score of 75 out the possible 100. What's driving this trend of customer dissatisfaction? ASCI points to the rise in recalls and car prices. Where do you land on customer satisfaction spectrum? Sound off in the comments with your thoughts on the current state of car ownership and brand quality. For Autoblog, I'm Chris McGraw. Autoblog Minute is a short-form video news series reporting on all things automotive. Each segment offers a quick and clear picture of what's happening in the automotive industry from the perspective of Autoblog's expert editorial staff, auto executives, and industry professionals. Chrysler Fiat Ford GM Lexus Mercedes-Benz Car Buying Ownership Autoblog Minute Videos Original Video

Korean man destroys Mercedes S63 to protest poor customer service

Talk about cutting off your nose to spite your face. This South Korean owner was apparently quite dissatisfied with the customer service from the dealer for his Mercedes-Benz S63 AMG. For some reason, the best solution that he came up with was parking the luxury sedan outside the store and beating the Mercedes mercilessly with a golf club. Whatever the problem was, this definitely didn't help. According to a translation of Almuraba, the owner in the clip was upset because the dealer refused to pickup and replace his car. We suspect there's likely more to the story than just that, but you're no going to get it from this video. Instead, watch as a man systematically puts dozens of divots into the S-Class and breaks every light he can find. The damage looks way too severe to just buff out, but once all the glass is replaced, at least the next owner wouldn't need to worry about dings (or large holes).