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Genesis wins J.D. Power Tech Experience Study for third straight time

The results are out for the J.D. Power 2023 U.S. Tech Experience Index (TXI) Study, which "focuses on the user experience with advanced vehicle technology as it first comes to market and is an early measure of problems encountered by vehicle owners." Its measurement metric is problems per 100 vehicles (PP100), same as with the J.D. Power Initial Quality Study (IQS). The takeaway this year isn't that owners aren't using advanced technologies, as was the case with the 2022 study, or that they're having more problems with them overall. It's that owners of battery-electric vehicles are having more problems with advanced tech than owners of ICE-powered vehicles. According to the study, 17 of 21 features that can be had on both propulsion types — such as remote parking assistance and gesture controls — get lower satisfaction ratings by owners of BEVs, in some cases nearly 20 PP100.  The survey organization says this tracks with what its found in the IQS, where total vehicle problems were "46% higher among BEVs (excluding Tesla) than ICE vehicles and satisfaction is lower among owners of BEVs across nine of 10 APEAL categories than among owners of ICE vehicles." Findings regarding biometric measurements are among those that go against the overall study findings. Whether a fingerprint reader or an eye tracker, car owners in general said "they do not consider them to be useful." In terms of ease-of-use and satisfaction, plug-and-charge capability on EVs gets good marks. This allows EV owners to plug into a public charger and have payment taken care of automatically; the vehicle communicates with any charging station compatible with an automaker's plug-and-play system, so the vehicle can automatically submit a bill for the charging session to a central owner account with no further action needed at the station. Survey respondents noted a mere 6 PP100 and an 88.9% satisfaction.    Among manufacturers, repeat winners took the top prizes. Genesis earned the highest rank for innovation overall and among premium brands for the third straight year. Hyundai not only won the tech innovation banner for mass market brands for the fourth straight year, ahead of Kia, GMC, Ram and Subaru, Hyundai finished in second in the overall standings. On that overall chart, the top five are Genesis, Hyundai, Cadillac, Lexus and BMW. On the premium chart, Genesis is followed by Cadillac, Lexus, BMW and Mercedes-Benz in the top five. It wasn't close from the first to the rest, though.

Consumer Reports: Toyota expected to announce fix for emergency trunk releases

According to Consumer Reports, Toyota is set to release a fix for trunk release pulls on certain Lexus vehicles that could snap off in an emergency. As you may recall, CR found the federally-mandated emergency releases could break if pulled toward the user. As it turned out, the trunk surround behaved like a fulcrum, putting more force against the center of the release than toward the trunk mechanism itself. While the organization found the problem to exist on 2013 Lexus ES and GS, Toyota was able to replicate the flaw on the IS as well.
Toyota will alert 700,000 owners of 2007-2013 Lexus ES models, 2006-2012 IS vehicles and 2013 GS cars and replace the old ABS plastic release with a sturdier polypropylene part free of charge once the components are available to dealers. The service campaign is expected to begin in January.

Flower petal-covered Lexus UX 250h wins art car competition

We confess not to know the first thing about art, so perhaps we don't quite get why anyone would want to cover every inch of a Lexus UX250h with flower petals. It's not as if it's an easy thing to do. But not only has someone done it, the resulting car has actually won an art car competition sponsored by the luxury marque. Without the flower petals, the Lexus UX is actually a pretty sharp looking compact premium crossover. It wears the Lexus design language with its many crsip creases and angled lines better than most of its fellow L-badgers. In fact, we can think of others whose sheetmetal would look better under a veil of paper blossoms. The winning entry, created by a design outfit called Clap Studio out of Valencia, Spain, beat five other Lexus UX art cars to win the contest. It took artists Jordi Iranzo and Angela Montagud a month to attach the thousands of paper cutouts to the body. "Our concept is a Zen garden that represents a state of mind: calm, pure consciousness,” they explained. The duo also point out that the car looks very different depending on the light, as the petals reflect and cast shadows in varying directions. Other entrants included more traditional art cars, with elaborate paint jobs, textures, or random objects affixed to them. At least one appeared to be covered in actual, not abstract, flora. Only the winning proposal was actually built, it seems, so in real life only one UX was defiled (or beautified, depending on your taste). Again, we don't know much about art. Related video: