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Jaguar InControl Touch Pro Infotainment Review | Improved, but far from the best

The infotainment systems in Jaguar or Land Rover vehicles over the past many years have been a cause for concern. They’ve been slow to respond, lacking in features and lagging behind the high-tech luxury competition by a wide margin.  Software updates and newer, better hardware keep coming, though. That being the case, it's time to take another look at what the latest infotainment system from Jaguar can do and how it goes about its business. We happened to be in JaguarÂ’s freshest product on the market for this test, too, the 2021 Jaguar F-Type R. Watch out for a full test on that car soon. Jaguar names its tech the Jaguar InControl Touch Pro system, and itÂ’s running on every model but the ancient XJ. The refreshed XE is also distinctive in that itÂ’s running the Touch Pro Duo screen setup that replaces the vast majority of the physical climate controls with a touchscreen. To get a visual guide and watch the screen in action, check out the video above.  In addition to the central screen, we also dive into the fully digitized instrument cluster thatÂ’s become the standard for other Jaguar models. The F-Type gained the screen this year, and it operates similarly to all the others.  On the surface, JaguarÂ’s infotainment system is rather simple and modern. ItÂ’s a clean UI thatÂ’s free of the many frills and fancies you might find in a Mercedes or Audi. YouÂ’ll never get lost in a sea of menus or settings a la BMW iDrive, as Jaguar never allows you to dive several levels deep. ThatÂ’s good for simplicityÂ’s sake and makes operating the system a cinch once you learn where the functions are. JaguarÂ’s bottom row of frequently used items is a perfect place to start, because thereÂ’s a good chance that youÂ’ll rarely need to stray from this small subset of functions. Both Apple CarPlay and Android Auto boot right up via a wired connection. They worked without issue all week long in the F-Type without glitches or failures to operate. In fact, we were generally impressed with this infotainment system and the accompanying digital cluster. It was only plagued by the occasional stutter or long pause between clicks, but not as often as in past Jaguars and Land Rovers. Unfortunately, itÂ’s tough to keep up when the German competition seems to be running systems that are faster, more fluid and bursting with features. Admittedly, some of those features are things that may never be truly useful and add to their aforementioned complexity.

Our 2018 Jaguar F-Pace has an infuriating shifter

Let me preface this by saying that I quite enjoy our long-term 2018 Jaguar F-Pace. Its quick, handsome and pretty good on a road trip. It handles well for a crossover, too. My biggest gripe with the F-Pace is the interior, and my biggest gripe with the interior is the damned rotary shifter. I've never fought a vehicle so much just to get it to shift into reverse and neutral. I have a tendency to rant, but usually offline, in the company of friends and under the influence of a few drinks. I've spent a lot of time behind the wheel of the F-Pace, and an incident this week in an automatic car wash this week prompted this post. Simply put, it took probably 10 seconds for me to get it to shift into neutral and another 10 seconds to get it back into drive. This is annoying in any situation, but when you're holding up a line of cars trying to wash off a thick layer of salt and ice, it's infuriating. The rotary shifter simply wouldn't rotate into either drive or reverse. This might be user error and it might be exclusive to our particular F-Pace, but I don't recall have the same issue in our XE (I admittedly drove it less) and I definitely have never had such problems with other shifters. Not even the BMW-style fixed rocker type or weird handle ones in the Toyota Prius. I even consulted the owner's manual to make sure I'm doing it properly. The only thing I can think of is that I'm not putting enough pressure on the brake pedal while turning the dial. Yet, even those editors who haven't experienced this problem admit that the design has lost its way. Jaguar introduced the rotary shifter in the original XF back in 2009. At the time, its housing was compact and offset, serving the functional purpose of freeing up space for center console storage (as you can see in the photo above). The same concept was later applied to the Jaguar XJ and copied in the Ram 1500. Now, compare that design to the shifter in the F-Pace (as well as the XE and current XF). It's right in the center with a bezel that takes up as much room as the shift boot on a manual transmission. There's no added storage benefit and the surrounding piano black trim collects dust and fingerprints like a forensics squad. In other words, instead of a space efficiency solution, it's a space-robbing novelty that drives me nuts at the car wash. Related Video: Image Credit: Jeremy Korzeniewski, Jaguar Design/Style Jaguar Long-Term Garage Crossover SUV Luxury Performance jaguar f-pace jaguar f-pace s

With a new Jaguar and the Shell app, your car can pay for its own gas

Contactless payments are making their way into the car. Jaguar and Shell have the first major rollout, allowing you to pay for fuel through the car's touchscreen. Of course you'll still have to get out of the car to actually pump the fuel into the car, but hey, progress, right? Apple Pay and PayPal will be available payment methods from the start, and Android Pay will be added later. For this all to work, you'll need a new Jaguar (or Land Rover) with the InControl infotainment system, a connected phone with the InControl app and Shell app, some space in your tank, and some electronic money. When you pull up to a Shell station and launch the Shell app through the touchscreen, the car will use geolocation to figure out which station you're at and then prompt you to enter the pump number you're next to (don't want to pay for someone else's fuel now do you?). Once that's done, you tell the system how much fuel you want (it's not clear if you can just fill the tank like most normal people do) and then the screen in the car shows you a receipt; one is also sent to you via email. While this might just seem like trading one screen for another and entering info through your car instead of at the pump, contactless payments also have an added level of security over pulling out a credit card. (Credit card skimmers, which steal card data when you go to swipe at a kiosk or ATM, have been popular at gas stations.) It will also be welcome in the winter months, when you can limit your exposure time. Plus you'll never again have to respond to this incomplete sentence, which greets us at Shell stations everywhere: "Is this debit card?" InControl is available on every Jaguar and Land Rover model. And if you get this Shell app working on an F-Pace with the Jaguar Activity Key, you'll have the latest in minimal-touch technology. The system will roll out to people in the UK first and should arrive in the US later this year. Related Video: Jaguar Land Rover Technology Smartphone Luxury shell paypal