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Car buyers are paying big money for technology they don't use

J.D. Power released the results of its Tech Experience Index study that measures "how much owners like [in-car] technologies and how many problems they experience with them." Among the study's findings, automakers are loading vehicles with more software and digital experiences that owners claim they never learn how to use or decide they don't need. For example, owners report to J.D. Power that gesture controls, like those used by BMW (spinning a finger, for instance, can raise or lower the audio volume), don't improve the overall ownership experience. In fact, gesture controls received the lowest overall satisfaction score in the study for a second consecutive year. In another example, the study found that 61% of owners claim never having used "in-vehicle digital market technology," while 51% of respondents said they didn't need it. Driver/passenger communication technology was another sore point with users, with 52% saying they have never used the technology, and 40% of those saying they have no need for it. (10 Features owners say they want, and 7 they really don't). Conversely, some technologies are well received by owners. For American owners, rear-view cameras and so-called "ground view" cameras were among the top three desired technologies. We assume that "ground view" is a surround-view or 360-degree camera system. The one-pedal driving possible in a number of EV's with adjustable regen braking also scored very high marks and few claimed issues.  While it could be argued that owners who don't want to use a specific piece of technology should just avoid using it, the reality is that all of these unused features add cost to the final price of any vehicle. Considering that the average transaction price of a new vehicle hit a record $45,031 in September of 2021, controlling spiraling costs is a big deal. J.D. Power's survey results found that dealerships can play a big role in explaining new technology to buyers. Scores for some technologies like trailer assistance received higher scores from owners who received training from their dealers. Unfortunately, 71% of owners say they were taught how to use tech from outside sources whereas only 30% learned from a dealer. The results of this study are the product of responses from 110,827 owners of current model-year vehicles that J.D. Power surveyed after 90 days of ownership from February through July 2021.

2022 New York Auto Show Roundup | All the reveals, reviews, pictures

NEW YORK — In case you missed it, the New York Auto Show took place this year after being canceled in both 2020 and 2021 due to Covid. A lot of manufacturers showed up in force, but not everybody did. No matter, we were there, and we brought you news, photos and scoops from the floor throughout the show. All of our New York-related stories can be found at our central hub here, but if youÂ’d rather just get a small taste of everything in a quick and digestible format, keep scrolling. 2023 Kia Telluride and its new X-Pro trim Kia revealed the TellurideÂ’s first major refresh at New York, and it makes the three-row crossover a little bit more desirable without screwing up what we liked about it before. ThereÂ’s a new X-Line and X-Pro trim for someone who might want a little more off-road capability, and a number of tech improvements. Most notably, a newly-designed dash features new and bigger screens. 2023 Hyundai Palisade The TellurideÂ’s sister car from Hyundai was treated to a similar refresh. Like the Telluride, Hyundai gave the Palisade a slightly revised look, a new off-road trim (called XRT in the PalisadeÂ’s case), more tech inside and a new dash design with full-width air vents. If we had to choose, weÂ’re a little more impressed with the TellurideÂ’s refresh, as a number of us on staff actually prefer the pre-refresh Palisade styling over the new one. 2023 Jeep Wagoneer L and Grand Wagoneer L This one was inevitable. Jeep revealed the longer, roomier versions of its Wagoneer and Grand Wagoneer in New York, and theyÂ’re designated with an “L” at the end of their names. Total length grows by a foot, and the wheelbase goes up by 7 inches versus the standard Wagoneer models. Jeep has essentially allocated all this extra room to the cargo area, as it now offers a staggering 44.2 cubic-feet of space behind the third row. Besides the L, Jeep announced that its new Hurricane inline-six engine would find its first home in the Wagoneer. Efficiency gets a small boost, and power is more than sufficient at either 420 horsepower (standard output) or 510 horsepower (high-output version) from the twin-turbo I-6. Chrysler Airflow Graphite Concept The Stellantis party continues with Chrysler and its slightly revised Airflow. Re-styled for the New York market after initially debuting at CES in Las Vegas, the Airflow Concept gets new paint, changed accent colors, a slightly changed interior design and a new interpretation of the Chrysler logo.

2018 Hyundai Elantra GT Sport Quick Spin | More than just affordable

A few months ago, a discussion at Autoblog HQ led to the term mildly spicy. Cars like the Honda Civic Hatch, the Volkswagen Golf and Mazda3 aren't quite GTI or Focus ST-level hot hatches, but they still provide a great mix of fun, practicality and affordability. The Hyundai Elantra Sport fits the same basic mold, minus the hatchback. That's why we were so eager to get behind the wheel of the new Elantra GT Sport. Same premise, better form factor. The Elantra GT and sedan aren't as closely related as their name might suggest. The GT is actually based on the European i30 hatch, which is why the styling for the two models differs both inside and out. Think Volkswagen Golf and Jetta. The suspension tuning is also slightly different, but both cars share the same turbocharged 1.6-liter inline-four, mated to either a six-speed manual or a six-speed dual clutch transmission. It's good for 201 horsepower and 195 pound-feet of torque. That's roughly equal to the new 2017 Honda Civic Si, though the Honda weighs a few hundred pounds less than the Elantra. Still, the Elantra GT Sport feels just as quick as the Civic Si, even with the weight penalty. Minimal turbo lag means peak torque arrives at just 1,500 rpm. From there, power comes on smoothly, with all 201 horses running free at 6,000 rpm. The smooth shifter and well-placed clutch are a perfect match for the engine, even if it's not quite as slick as the Honda's. The dual clutch is a $1,000 option, but stick with the manual unless you really can't deal with three pedals. Michigan roads are known for being flat, straight and pockmarked. Thankfully, Hyundai managed to find some decent pavement just outside of Ann Arbor. The Elantra GT Sport uses MacPherson struts with twin-tube shocks up front with a multi-link independent suspension with monotube shocks out back. The standard Elantra GT uses a torsion beam out back, so the difference is noticeable. The ride is on the comfortable side of sporty. The car dealt with rough pavement well, though these were the best Michigan conditions we could have hoped for. It doesn't react quite as quickly as a Civic Si or Volkswagen GTI, but it feels right on par with with Civic Hatch Sport. Body roll is minimal and, given enough leeway, you can get the back end to rotate slightly when lifting off the throttle. There's mild understeer, but nothing egregious.