2023 Gmc Terrain Awd At4 on 2040-cars

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2014 GMC Sierra

Is the Best GMC Truck Ever Made Good Enough?
We've got a bright aluminum Airstream camper hitched to our rear bumper as we head up Southern California's coast because GMC says that 60 percent of all full-size pickup owners will use their trucks for towing.
Rather than forcing us to absorb its capabilities in a long-winded PowerPoint presentation, the automaker brought us to Los Angeles and handed us the keys to its all-new 2014 GMC Sierra 1500. After jumping behind the wheel of a 5.3-liter V8 model, we drove up the foggy Malibu coast (locals call the soggy early-summer weather "June Gloom") and made our way to the Camarillo Airport for a towing refresher. Once completed, a brand-new 23-foot Airstream was hitched to our aft end and we were pointed towards a campground just west of Santa Barbara.

2021 GMC Yukon Denali First Drive | Finally living up to the Denali reputation

For most of its existence, the GMC Yukon has been a virtually identical twin to the Chevy Tahoe. It would have some exterior differences, maybe a couple of different features, but aside from the badging, you’d be hard-pressed to distinguish the two. That also applied to the supposedly more luxurious Denali trim level. This new generation of Yukon mostly continues the trend, but now the Denali stands out more. It gets a unique interior designed to bridge the gap between the Yukon and Cadillac Escalade, and includes high-end features such as the Yukon's otherwise optional 6.2-liter V8 and magnetic suspension with air springs. All of this combined lets the 2021 GMC Yukon Denali live up to its luxurious reputation. It's easily the version to get if your bank account allows. It really is the interior that makes the biggest difference. The entire dashboard and door panels are exclusive to not only the Yukon, but the Denali trim level specifically. The dash design is more squared-off and truck-like, but itÂ’s offset by the use of some excellent materials. Large portions of the dash are wrapped in leather with stitching. ThereÂ’s also a large panel of matte-finish open-pore wood, available in multiple colors, on the passenger side. Some metal trim and nicely textured knobs adorn the center stack. The doors get this wood and leather, too. The center console features some attractive, stylized stitching as an extra adornment. The result is a place that feels high-quality and luxurious, but not in a garish or flashy way. Sort of a utilitarian luxury, which fits the look and character of the Yukon Denali. There are aspects of the interior that are shared with other Yukons and Tahoes, though. You get the same slightly odd but perfectly usable push-button shifter, the 10-inch touchscreen infotainment system, 15-inch head-up display, dual 12.6-inch backseat screens, and the same amount of interior space. These are all good things. The infotainment system is responsive and easy to use, while also offering the same advanced trailering camera system that so impressed in the Chevy Silverado HD. The head-up display is also large and legible, and fortunately not cluttered with too much distracting information. The best part, however, is the amount of space.

Satisfaction with dealer service rises, Lexus and GMC are tops

During the economic downturn, many car dealerships counteracted their slowing income by focusing on things that would set them apart from competition - things like the quality of customer service they provide. When the economy picked up and more sales and service followed, many also first invested those funds back into the business, improving their dealership facilities and service centers.
It looks like those investments are paying off, as J.D. Power and Associates' latest Customer Service Index Study shows that overall consumer satisfaction with dealer service has increased to 797 (on a 1,000-point scale), up from 787 in 2012 and 29 points higher than the score in 2011. The study also finds that people are more satisfied with the service they get at dealerships compared to independent service providers, despite the much higher average out-of-pocket cost per visit ($118 vs. $44).
Note, however, that this study only looks at how people are treated by a dealer's service department during the first three years of ownership (the survey is based on responses from 91,000 owners and lessees of 2008 to 2012 model year vehicles), so we're talking about the experience had when bringing a car in for repair or maintenance work, most likely under warranty. In fact, maintenance work is increasing in share and accounted for 77 percent of service visits (up from 72 percent in 2012 and 63 percent in 2011). This helps explain why customer satisfaction has also risen, since a properly maintained car is one that's less likely to require a dealer visit for an unexpected repair.