Classic 6.2l Diesel Suburban Features A Custom Cowboy Conversion Interior&paint on 2040-cars

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Porsche and Buick earn top honors in J.D. Power Sales Satisfaction Index Study

Customer satisfaction with car buying has been at a low point over the past few years, as price increases, inventory shortages, and COVID restrictions have complicated every part of the process. There are signs of improvement, however, as J.D. Power’s 2023 U.S. Sales Satisfaction Index Study showed that customer satisfaction has improved slightly from a year ago. J.D. Power rates satisfaction on a 1,000-point scale, finding that it improved seven points to 793 from last year. Improving inventory levels and a slow leveling off of prices have contributed to that improvement, and fewer people are paying above MSRP for new cars. Some auto brands performed better than others with sales satisfaction. Porsche ranked highest among premium brands, followed by Alfa Romeo. Buick took the top spot among mass-market brands, with GMC, Chevrolet, and Mitsubishi behind. J.D. Power also handed out segment-level awards: Premium Cars: Porsche Premium SUV: Porsche Mass-Market Car: Chevrolet Mass-Market SUV/Minivan: GMC Mass-Market Truck: GMC Despite the increase in sales satisfaction, thereÂ’s still room for improvement to reach pre-pandemic levels. J.D. Power noted gaps in salesperson knowledge as an area of improvement. Buyers rated salespeople much better during a gas vehicle purchase than with EVs, citing their expertise as a challenge. Pricing remains a challenge despite an improvement since 2022, and satisfaction is still below pre-pandemic levels. Mass-market buyers reported a slight bump in satisfaction, while premium buyers felt that pricing was less fair than a year before. ItÂ’s an interesting contrast, showing that dealer pricing tactics can significantly impact satisfaction with the sales process. Fewer people may be paying more than MSRP, but several premium models still list with significant markups. Even more interesting is PorscheÂ’s top spot on the satisfaction list, as its cars often sell with huge upcharges, and itÂ’s exceedingly tricky even to get a build allocation for some models. Buick Chevrolet GMC Porsche Car Buying Ownership

GM alerting truck and sedan owners to a do-over on brake recall

A recall campaign intended to address issues with braking systems on certain 2019 General Motors trucks and sedans may have introduced a new issue, the automaker has acknowledged, and thousands of owners driving repaired vehicles may need to return to their service departments for another update.  The update addresses a fix that was pushed out to owners of more than half a million brand-new GM trucks and sedans that could potentially lose partial braking function, according to the Detroit Free Press. The original software fix helped address situations where the vehicles' anti-lock braking systems would become disabled, which in turn would prevent electronic stability control from activating. Vehicles subject to the recall would often experience software glitches that prevented them from properly communicating the operational state of these systems, meaning drivers would have no idea that their brakes may not behave as expected in an emergency. The 2019 Chevrolet Silverado 1500, Cadillac CT6, and GMC Sierra 1500 were all recalled in the original campaign.  Unfortunately, the early version of this fix appears to have introduced yet another software glitch, indicating that the original fix did not do the trick. Those who have not yet had their cars serviced can rest easy; they will only receive the most up-to-date version of the software fix.  Related video    

2024 GMC Acadia drops lowest trim, entry price starts at $43,995

GMC unveiled the third-generation Acadia at last summer's Detroit Auto Show, loading as many instances of "More" as it could. The all-new midsizer is longer, taller, with more room for occupants and cargo, more standard features, and a more powerful engine with a higher tow rating. The exterior dimensions return the Acadia a footprint closer to the SUV's first-gen proportions, that SUV about 201 inches long. For the 2024 version, overall length stretched another 10.6 inches to 205 inches, swallowing a wheelbase that grew 8.4 inches to nearly match that of the related Chevrolet Traverse, and overall height climbed 3.2 inches — except on the AT4 trim, which sits another inch higher thanks to a suspension lift. Plumping the exterior makes more room for occupants and cargo, GMC saying second-row passengers enjoy 27% more seat room while cargo gets 80% more space, 12.8 cubic feet formerly compared to nearly 23 cubes now. The new engine is a turbocharged 2.5-liter four-cylinder making 328 horsepower and 325 pound-feet of torque, outdoing the 2023 Acadia's retired, turbocharged 2.0-liter four-cylinder that made 228 hp and 258 lb-ft, and the retired 3.6-liter six-cylinder that made 310 hp and 270 lb-ft. It shifts through an eight-speed automatic, a loss of one cog compared to the 2023 Acadia transmission. The additional gumption means gains for the tow rating, now maxed at 5,000 pounds. That's anywhere from 1,000 to 1,700 pounds more than before. The new Acadia also comes standard with new ADAS features like enhanced lane keep assist, front pedestrian and bicyclist braking, and rear park assist, and offers Super Cruise. Early pricing info reveals that "More" extends to the window sticker, which should surprise no one. These aren't minor bumps, either. Assuming destination holds steady at $1,395, MSRPs for the 2024 Acadia and their differences from 2023 are: Elevation: $43,995 (New trim) AT4: $51,395 ($6,600) Denali: $55,695 ($6,195) Some small print: These figures pay for front-wheel drive except on the AT4, which is AWD only. Getting AWD on those other trims costs $2,000, same as now. The 2023 Acadia started with an entry-level SLE trim that cost $38,195, and that's been booted from the lineup, so too the SLT trim that started at $42,495. The 2024 Acadia Elevation brings GMC's familiar trim name into the Acadia ranks, its MSRP representing a $5,800 rise over the former entry price for the Acadia line.