1984 Chevrolet Camaro Iroc Z28 5.0 High Output 5 Speed Manual Big Pictures Resto on 2040-cars

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Porsche and Buick earn top honors in J.D. Power Sales Satisfaction Index Study

Customer satisfaction with car buying has been at a low point over the past few years, as price increases, inventory shortages, and COVID restrictions have complicated every part of the process. There are signs of improvement, however, as J.D. Power’s 2023 U.S. Sales Satisfaction Index Study showed that customer satisfaction has improved slightly from a year ago. J.D. Power rates satisfaction on a 1,000-point scale, finding that it improved seven points to 793 from last year. Improving inventory levels and a slow leveling off of prices have contributed to that improvement, and fewer people are paying above MSRP for new cars. Some auto brands performed better than others with sales satisfaction. Porsche ranked highest among premium brands, followed by Alfa Romeo. Buick took the top spot among mass-market brands, with GMC, Chevrolet, and Mitsubishi behind. J.D. Power also handed out segment-level awards: Premium Cars: Porsche Premium SUV: Porsche Mass-Market Car: Chevrolet Mass-Market SUV/Minivan: GMC Mass-Market Truck: GMC Despite the increase in sales satisfaction, thereÂ’s still room for improvement to reach pre-pandemic levels. J.D. Power noted gaps in salesperson knowledge as an area of improvement. Buyers rated salespeople much better during a gas vehicle purchase than with EVs, citing their expertise as a challenge. Pricing remains a challenge despite an improvement since 2022, and satisfaction is still below pre-pandemic levels. Mass-market buyers reported a slight bump in satisfaction, while premium buyers felt that pricing was less fair than a year before. ItÂ’s an interesting contrast, showing that dealer pricing tactics can significantly impact satisfaction with the sales process. Fewer people may be paying more than MSRP, but several premium models still list with significant markups. Even more interesting is PorscheÂ’s top spot on the satisfaction list, as its cars often sell with huge upcharges, and itÂ’s exceedingly tricky even to get a build allocation for some models. Buick Chevrolet GMC Porsche Car Buying Ownership

Ford reveals the Mustang Cobra Jet, we drive the Chevy Silverado | Autoblog Podcast #550

On this week's Autoblog Podcast, Editor-in-Chief Greg Migliore is joined by Senior Editor Jeremy Korzeniewski and Associate Editor Joel Stocksdale. We discuss the just revealed 2018 Ford Mustang Cobra Jet drag car, along with our driving impressions of the 2019 Chevy Silverado and the 2018 Subaru BRZ tS. We also have a long discussion about the Jeep Wrangler Scrambler, Ford Ranger and small trucks in general.Autoblog Podcast #550 Get The Podcast iTunes – Subscribe to the Autoblog Podcast in iTunes RSS – Add the Autoblog Podcast feed to your RSS aggregator MP3 – Download the MP3 directly Rundown 2018 Ford Mustang Cobra Jet reveal 2019 Chevy Silverado first drive 2018 Subaru BRZ tS drive impressions Jeep Wrangler Scrambler off-road spy shots 2019 Ford Ranger configurations and small truck discussion Feedback Email – Podcast@Autoblog.com Review the show on iTunes Related Video: Podcasts Chevrolet Ford Jeep Subaru jeep wrangler pickup jeep scrambler subaru brz ts jeep wrangler scrambler

With only 246 Volts sold in Australia, Holden not getting next-gen model

The Chevrolet Volt has not been the resounding success General Motors hoped for here in the United States. But it's fortunes in Chevy's home country are nothing compared to how poorly it's done down under. Only 246 Volts have been sold in Australia, where the car is branded as a Holden, since its debut in 2012. That's not just a bad showing – it's an absolute disaster. According to Motoring.com.au, it was the Volt's astonishing $60,000 price tag, combined with a lack of interest from Aussie drivers, that killed the car's chances. What's fascinating about this development, though, is that it doesn't necessarily seem to be Holden that's pulling the plug. Instead, it's the Volt's Hamtramck, MI factory, which is preparing to shift into production of the second-generation model that seems to be taking the blame. According to Motoring, the plant confirmed that it will only build the Gen 2 plug-in in left-hand-drive form, basically ruling out a model for Australia. "Electric and hybrid vehicles haven't taken off in Australia," Holden's director of communications, Sean Poppitt, told Motoring. "Considering the lack of infrastructure, the lack of government incentives, the large distances between cities, it's a tough sell." The death of the right-hand drive Volt won't be the only loss of business in Hamtramck. Opel has already confirmed that it will drop the plug-in's European fraternal twin, the Ampera, while the next-gen Chevy won't make the trip across the pond either. Related Video: