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Franchitti, Kanaan, and Dixon prank young IndyCar driver

The 20-year-old Sage Karam is a rising star in racing after scoring the 2013 Indy Lights Championship and taking ninth place in the 2014 Indianapolis 500. He's now competing for Chip Ganasi Racing, one of the top teams in the IndyCar Series, and counts this year's pole sitter Scott Dixon and former winner Tony Kanaan as teammates. Of course, being so young and a new member of the squad, some lighthearted hazing is to be expected. Dixon, Kanaan, and three-time Indy 500 winner Dario Franchitti decided to play a little prank on Karam. While ostensibly detailing his Chevrolet Camaro, the three joking racecar drivers turned it into the Karamo. Check out the video above to see exactly what that means. After some scary crashes going into this year's event, it's refreshing to watch some cheery things happening at Indy.

Car owners getting more irritated with their repair experiences, study says

The J.D. Power U.S. Customer Service Index Study (CSI) is a barometer of a vehicle owner's happiness with the service experience. While it wasn't all bad in the 2023 study, the overall owner satisfaction score dropped. This year's tally of 846 out of 1,000 is two points down from 2022, the 43-year-old study's first decline in more than 28 years, and one point down from 2021. However, the overall score remains well up from the pre-pandemic scores of 821 in 2018 and 837 in 2020. The study claims the stumbling block is the horde of BEV launches. The flood into the new energy space has created a recall rate among EVs that's more than double the rate for ICE vehicles. Furthermore, dealership service department knowledge of EVs isn't on par with internal combustion engine expertise, leaving EV owners less satisfied with service advisors compared to ICE owners. Chris Sutton, VP of automotive retail at J.D. Power, said, "As training programs for service advisors and technicians evolve, EV service quality and customer experience must address both the vehicle and the unique customer needs. The EV segment has the potential to spur massive convenience improvements in how customers service their vehicles — but weÂ’re not seeing the benefits yet." Matters are slightly worse for all owners, though, with labor and parts shortages contributing to longer wait times for service appointments. The CSI study surveys owners and lessees of one- to three-year-old vehicles to gauge their happiness with service at franchised dealer or aftermarket service facilities for maintenance or repair work. The criteria in order of importance are service quality (32%); service advisor (19%); vehicle pick-up (19%); service facility (15%); and service initiation (15%). Lexus retains the top spot for luxury brands, giving it three wins in four years. The Japanese automaker won in 2020 as well, its run interrupted by Porsche in 2021. Cadillac, Infiniti and Acura complete the luxury top 5.  For mass-market cars, Mitsubishi wins again after a victory in 2021 and falling to fourth last year. It's followed by Mazda, Buick, Subaru and Mini.  Considering the different service needs and service experience of different body styles, the study has broken results out by segment for the first time. Lexus earned a second victory thanks to winning the premium SUV segment, and Mitsubishi earned a second victory by winning the mass-market SUV/minivan category.

Here's the 2016 Chevy Camaro Convertible

Chevrolet is planning to reveal the 2016 Camaro Convertible on Wednesday, June 24. But here it is ahead of time, thanks to some leaked images found by the folks at Camaro6.com. These photos were apparently posted to Chevy's website and then immediately taken down. But they clearly show the new droptop Camaro from a number of angles, with the top both up and down. Not surprisingly, the Camaro's design hasn't changed for the convertible body style, and it looks pretty good. Have a look at the low-res images in the gallery above. We'll have the full details later this week.