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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Buick picks top 11 highlights from first 11 decades

Buick has taken the time to highlight some of the company's personal points of pride from the past 110 years. Those include everything from the automaker's very first vehicle, the 1904 Model B, to what Buick claims is the world's first concept car: The 1938 Y Job (above). That one also walked away with the worst name for a design study.
All told, the automaker has sold 43 million vehicles through the end of last year, and those include the lusty 1963 Riviera. That model celebrates its 50th anniversary in 2013, and remains one of the brand's most iconic designs.
Of course, Buick is rightfully proud of its quickest model, too. The 1987 GNX managed a 4.6-second bolt to 60 mph in tests by Car and Driver, and it also took the honor of being one of the automaker's rarest creations at just 547 units. You can check out all 10 in the gallery above.

Buick Regal GS and troupe of basketball dribblers make great beats

The 166 videos posted by YouTube music video maestro Kurt Hugo Schneider have been watched almost half a billion times. When Coke wanted to do something musically inclined and a little different, it called KHS, and the result was the video Little Talks.
Buick appears to be the next blue chip in line, and KHS' melodic celebration of the 259-horsepower Regal GS is called Epic Basketball + Car Beat. In it, a red Regal sits at center court in Venice Beach, California while a cast of ridiculous dribblers make music with and around the sedan.
We'll let the music speak for itself, which it does quite well in the video below.